duckduckgo
[Bug] Cannot Connect To Internet
DDG App Tracking protection: Android mobile app, version: 5.143.1. #1: Can no longer connect to the Internet when using DDG app tracking protection. This began about 4 days ago. Prior to this there was no problem connecting daily. All 200+ apps cannot connect now. No error message. Uninstall/reinstall/clear cache/reboot do not work. Disable DDG Browser VPN, all apps connect without any problem. Too many apps affected to report each singlely. (Your app allows only single app problem reporting, a big hassle!) Google Play did an update the day these problems began. #2: the app is constantly crashing on app startup. Takes 3 or 4 tries before it will stay open and I can use it. No error message. My device: Galaxy Tab S6 Lite, SM-P610, OS: Android 12, Browser: Chrome.
Hey @red-rouge22, thanks for reporting, just to confirm, you mention that neither "Uninstall/reinstall/clear cache" de DDG app nor rebooting the device fix the issue?
Hey Github,
Yes, originally.
Tried it again today: Uninstall/Reinstall, and so far everything is connecting and working fine, (fingers crossed). Have no idea what happened. I use this app interchangeably with Adguard Adblocker depending on what Im doing on my tablet.
When it works, it works good!! Keep up the good work guys!!!!
Regards,
@red-rouge22
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-------- Original Message -------- On Nov 28, 2022, 05:27, Aitor Viana wrote:
Hey @.***(https://github.com/red-rouge22), thanks for reporting, just to confirm, you mention that neither "Uninstall/reinstall/clear cache" de DDG app nor rebooting the device fix the issue?
— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***>
Hey there,
Thanks for the info. We're actively looking into this.
On Tue, Nov 29, 2022, 20:40 red-rouge22 @.***> wrote:
Hey Github,
Yes, originally.
Tried it again today: Uninstall/Reinstall, and so far everything is connecting and working fine, (fingers crossed). Have no idea what happened. I use this app interchangeably with Adguard Adblocker depending on what Im doing on my tablet.
When it works, it works good!! Keep up the good work guys!!!!
Regards,
@red-rouge22
Sent from Proton Mail mobile
-------- Original Message -------- On Nov 28, 2022, 05:27, Aitor Viana wrote:
Hey @.***(https://github.com/red-rouge22), thanks for reporting, just to confirm, you mention that neither "Uninstall/reinstall/clear cache" de DDG app nor rebooting the device fix the issue?
— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***>
— Reply to this email directly, view it on GitHub https://github.com/duckduckgo/Android/issues/2571#issuecomment-1331272845, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABTY6UCPWIONOWGCREFMOTDWKZS5LANCNFSM6AAAAAASMTCVFU . You are receiving this because you commented.Message ID: @.***>
Hi David,
No. Its ben so long, I dont even remember contacting about this, however daily crashes each and every time the app is open IS still happening. See attached.
Regards,
@red-rouge22
Sent from Proton Mail mobile
-------- Original Message -------- On Jun 23, 2023, 05:54, David González wrote:
@.***(https://github.com/red-rouge22) is this still happening?
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