How to make bot to agent handoff?

[WEBudoGT]

I tried sending the same payload method used on Dialogflow for Chatwoot: { "action": "handoff" }

Which text or payload should I send from Botpress for the conversation to be handed to an agent? In case there's no option to do so, can you please tell me if this bridge sends Botpress any info that can be stored on a variable, and then used on a Botpress API call to Chatwoot's API? This way I could use conversation_id to mark the conversation as Open (instead of Pending).

Thanks!