arooo icon indicating copy to clipboard operation
arooo copied to clipboard

Error when submitting new application (during testing)

Open anaulin opened this issue 4 years ago • 3 comments

Encountered today during testing session with @brittag , around 3:45 PM on 1/31/2021 (to help look up logs or Bugsnag info).

Applicant got unhelpful Heroku "everything is bad" screen: Image from iOS

Need to look in Bugsnag or logs to see if we can debug further (and fix!).

anaulin avatar Feb 01 '21 00:02 anaulin

After I got this error, I went back and saw that my test membership application had actually been successfully submitted! Maybe there's something wrong with the "success" page?

brittag avatar Feb 01 '21 18:02 brittag

Nothing got reported to BugSnag (which makes sense -- it looks like the app completely crashed, so it wasn't able to report anything), and I didn't see the error in the logs either. I have added the free LogDNA add-on to Heroku, to make it a little easier and faster to get to the logs, so that next time we might be able to try to find the issue there.

Whoever looks into this will need to try to reproduce the problem in order to debug it.

anaulin avatar Feb 01 '21 20:02 anaulin

We tried to reproduce this again while looking at the logs. Not sure if this is the same exact behavior as we saw before, because this time around we did get an error reported to bugsnag: image

It looks like Britta's new test application is application with id 1095, but somehow the app was trying to redirect her to application with id 1094, which doesn't exist (it was a testing application that was previously deleted).

anaulin avatar Feb 28 '21 23:02 anaulin