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hello, sorry for my bad english; i was reinstalling plarium play and i got an error that forces me to install .net x64; opens the new site, I install but it gives me error 0x80070005 access denied and therefore I can't install it

Open GIANLUCA75G opened this issue 2 years ago • 9 comments

Problem encountered on https://dotnet.microsoft.com/en-us/learn/dotnet/hello-world-tutorial/install Operating System: windows

Provide details about the problem you're experiencing. Include your operating system version, exact error message, code sample, and anything else that is relevant.

GIANLUCA75G avatar May 19 '23 16:05 GIANLUCA75G

No need to apologize @GIANLUCA75G.

Perhaps you could share some screenshots of the error that forces you to install .net x64? were you able to install or do you get the 0x800 error during installation?

mairaw avatar May 19 '23 23:05 mairaw

Hi, during installation appears info screenshot 2, after install .net ad appears screenshot 1

Da: Maira Wenzel @.> Inviato: sabato 20 maggio 2023 01:37 A: dotnet/core @.> Cc: Sgarbi Gian Luca @.>; Mention @.> Oggetto: [EXT] Re: [dotnet/core] hello, sorry for my bad english; i was reinstalling plarium play and i got an error that forces me to install .net x64; opens the new site, I install but it gives me error 0x80070005 access denied and therefore I can't install...

No need to apologize @GIANLUCA75Ghttps://github.com/GIANLUCA75G.

Perhaps you could share some screenshots of the error that forces you to install .net x64? were you able to install or do you get the 0x800 error during installation?

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GIANLUCA75G avatar May 21 '23 08:05 GIANLUCA75G

Unfortunately, GitHub doesn't allow you to add screenshots via e-mail response. Youd have to reply on the github.com website to be able to attach the screenshots.

mairaw avatar May 22 '23 23:05 mairaw

Screenshot_1 Screenshot_2

GIANLUCA75G avatar May 23 '23 08:05 GIANLUCA75G

did you check what the log file says? and where does the "Would you like to download it now?" takes you? I'd expect that to take you to a runtime download page instead of SDK.

mairaw avatar May 24 '23 23:05 mairaw

This issue is stale because there has been no response to a request for more information for 7 days.

github-actions[bot] avatar Jun 01 '23 08:06 github-actions[bot]

I have attached what was requested, you have not answered me Uploading Microsoft_Windows_Desktop_Runtime_-6.0.16(x64)_20230525093046.log…

GIANLUCA75G avatar Jun 01 '23 10:06 GIANLUCA75G

I've removed the needs-more-info label for now. @jeffhandley who can help with this sort of setup issue?

mairaw avatar Jun 02 '23 01:06 mairaw

I'm sorry we have not yet responded on this, @GIANLUCA75G. If you are still having this problem, we can transfer the issue over to the dotnet/sdk repository for investigation. Please let us know if you're still experiencing this or if you got past it.

jeffhandley avatar Sep 11 '23 23:09 jeffhandley

This issue is stale because there has been no response to a request for more information for 7 days.

github-actions[bot] avatar Sep 19 '23 17:09 github-actions[bot]

This issue was closed because there was no response to a request for more information for 10 days.

github-actions[bot] avatar Sep 22 '23 17:09 github-actions[bot]