error NU1301: Failed to retrieve information about 'Microsoft.Native.Quic.MsQuic.Schannel' from remote source

[carlossanlop]

Build

https://dev.azure.com/dnceng-public/cbb18261-c48f-4abb-8651-8cdcb5474649/_build/results?buildId=18732

Build leg reported

Build Browser wasm Linux Release _Threading_BuildOnly / Build product

Pull Request

https://github.com/dotnet/runtime/pull/75703

Action required for the engineering services team

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• [ ] Open the failing build above and investigate
• [ ] Add a comment explaining your findings

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2. Edit this issue and add an error string in the Json below that can help us match this issue with future build breaks. You should use the known issues documentation

{
   "ErrorMessage" : "Response status code does not indicate success: 503 (Service Unavailable)",
   "BuildRetry": false
}

Additional information about the issue reported

PR: https://github.com/dotnet/runtime/pull/75703/checks

Queue: Build Browser wasm Linux Release _Threading_BuildOnly

Step: "Build product"

Package that could not be retrieved: https://pkgs.dev.azure.com/azure-public/3ccf6661-f8ce-4e8a-bb2e-eff943ddd3c7/_packaging/58ca65bb-e6c1-4210-88ac-fa55c1cd7877/nuget/v3/flat2/microsoft.native.quic.msquic.schannel/index.json

Job results: https://dev.azure.com/dnceng-public/public/_build/results?buildId=18732&view=logs&j=2ec19e9a-00a8-5bc3-7e70-4348ee46814f&t=9be6b100-36be-5306-a17c-a235b955530d

Error message:

##[error]src/libraries/System.Net.Quic/src/System.Net.Quic.csproj(0,0): error NU1301: (NETCORE_ENGINEERING_TELEMETRY=Restore) Failed to retrieve information about 'Microsoft.Native.Quic.MsQuic.Schannel' from remote source 'https://pkgs.dev.azure.com/azure-public/3ccf6661-f8ce-4e8a-bb2e-eff943ddd3c7/_packaging/58ca65bb-e6c1-4210-88ac-fa55c1cd7877/nuget/v3/flat2/microsoft.native.quic.msquic.schannel/index.json'.
/__w/1/s/src/libraries/System.Net.Quic/src/System.Net.Quic.csproj : error NU1301: Failed to retrieve information about 'Microsoft.Native.Quic.MsQuic.Schannel' from remote source 'https://pkgs.dev.azure.com/azure-public/3ccf6661-f8ce-4e8a-bb2e-eff943ddd3c7/_packaging/58ca65bb-e6c1-4210-88ac-fa55c1cd7877/nuget/v3/flat2/microsoft.native.quic.msquic.schannel/index.json'. [/__w/1/s/Build.proj]
##[error]src/libraries/System.Net.Quic/src/System.Net.Quic.csproj(0,0): error NU1301: (NETCORE_ENGINEERING_TELEMETRY=Restore) Failed to retrieve information about 'Microsoft.Native.Quic.MsQuic.Schannel' from remote source 'https://pkgs.dev.azure.com/azure-public/3ccf6661-f8ce-4e8a-bb2e-eff943ddd3c7/_packaging/58ca65bb-e6c1-4210-88ac-fa55c1cd7877/nuget/v3/flat2/microsoft.native.quic.msquic.schannel/index.json'.
/__w/1/s/src/libraries/System.Net.Quic/src/System.Net.Quic.csproj : error NU1301: Failed to retrieve information about 'Microsoft.Native.Quic.MsQuic.Schannel' from remote source 'https://pkgs.dev.azure.com/azure-public/3ccf6661-f8ce-4e8a-bb2e-eff943ddd3c7/_packaging/58ca65bb-e6c1-4210-88ac-fa55c1cd7877/nuget/v3/flat2/microsoft.native.quic.msquic.schannel/index.json'. [/__w/1/s/Build.proj]
##[error]src/libraries/System.Net.Quic/src/System.Net.Quic.csproj(0,0): error NU1301: (NETCORE_ENGINEERING_TELEMETRY=Restore) Failed to retrieve information about 'Microsoft.Native.Quic.MsQuic.Schannel' from remote source 'https://pkgs.dev.azure.com/azure-public/3ccf6661-f8ce-4e8a-bb2e-eff943ddd3c7/_packaging/58ca65bb-e6c1-4210-88ac-fa55c1cd7877/nuget/v3/flat2/microsoft.native.quic.msquic.schannel/index.json'.
/__w/1/s/src/libraries/System.Net.Quic/src/System.Net.Quic.csproj : error NU1301: Failed to retrieve information about 'Microsoft.Native.Quic.MsQuic.Schannel' from remote source 'https://pkgs.dev.azure.com/azure-public/3ccf6661-f8ce-4e8a-bb2e-eff943ddd3c7/_packaging/58ca65bb-e6c1-4210-88ac-fa55c1cd7877/nuget/v3/flat2/microsoft.native.quic.msquic.schannel/index.json'. [/__w/1/s/Build.proj]
##[error]src/libraries/System.Net.Quic/src/System.Net.Quic.csproj(0,0): error NU1301: (NETCORE_ENGINEERING_TELEMETRY=Restore) Failed to retrieve information about 'Microsoft.Native.Quic.MsQuic.Schannel' from remote source 'https://pkgs.dev.azure.com/azure-public/3ccf6661-f8ce-4e8a-bb2e-eff943ddd3c7/_packaging/58ca65bb-e6c1-4210-88ac-fa55c1cd7877/nuget/v3/flat2/microsoft.native.quic.msquic.schannel/index.json'.
/__w/1/s/src/libraries/System.Net.Quic/src/System.Net.Quic.csproj : error NU1301: Failed to retrieve information about 'Microsoft.Native.Quic.MsQuic.Schannel' from remote source 'https://pkgs.dev.azure.com/azure-public/3ccf6661-f8ce-4e8a-bb2e-eff943ddd3c7/_packaging/58ca65bb-e6c1-4210-88ac-fa55c1cd7877/nuget/v3/flat2/microsoft.native.quic.msquic.schannel/index.json'. [/__w/1/s/Build.proj]
##[error]src/libraries/System.Net.Quic/src/System.Net.Quic.csproj(0,0): error NU1301: (NETCORE_ENGINEERING_TELEMETRY=Restore) Failed to retrieve information about 'Microsoft.Native.Quic.MsQuic.Schannel' from remote source 'https://pkgs.dev.azure.com/azure-public/3ccf6661-f8ce-4e8a-bb2e-eff943ddd3c7/_packaging/58ca65bb-e6c1-4210-88ac-fa55c1cd7877/nuget/v3/flat2/microsoft.native.quic.msquic.schannel/index.json'.
/__w/1/s/src/libraries/System.Net.Quic/src/System.Net.Quic.csproj : error NU1301: Failed to retrieve information about 'Microsoft.Native.Quic.MsQuic.Schannel' from remote source 'https://pkgs.dev.azure.com/azure-public/3ccf6661-f8ce-4e8a-bb2e-eff943ddd3c7/_packaging/58ca65bb-e6c1-4210-88ac-fa55c1cd7877/nuget/v3/flat2/microsoft.native.quic.msquic.schannel/index.json'. [/__w/1/s/Build.proj]
##[error]src/libraries/System.Net.Quic/src/System.Net.Quic.csproj(0,0): error NU1301: (NETCORE_ENGINEERING_TELEMETRY=Restore) Failed to retrieve information about 'Microsoft.Native.Quic.MsQuic.Schannel' from remote source 'https://pkgs.dev.azure.com/azure-public/3ccf6661-f8ce-4e8a-bb2e-eff943ddd3c7/_packaging/58ca65bb-e6c1-4210-88ac-fa55c1cd7877/nuget/v3/flat2/microsoft.native.quic.msquic.schannel/index.json'.
/__w/1/s/src/libraries/System.Net.Quic/src/System.Net.Quic.csproj : error NU1301: Failed to retrieve information about 'Microsoft.Native.Quic.MsQuic.Schannel' from remote source 'https://pkgs.dev.azure.com/azure-public/3ccf6661-f8ce-4e8a-bb2e-eff943ddd3c7/_packaging/58ca65bb-e6c1-4210-88ac-fa55c1cd7877/nuget/v3/flat2/microsoft.native.quic.msquic.schannel/index.json'. [/__w/1/s/Build.proj]
##[error]src/libraries/System.Net.Quic/src/System.Net.Quic.csproj(0,0): error NU1301: (NETCORE_ENGINEERING_TELEMETRY=Restore) Failed to retrieve information about 'Microsoft.Native.Quic.MsQuic.Schannel' from remote source 'https://pkgs.dev.azure.com/azure-public/3ccf6661-f8ce-4e8a-bb2e-eff943ddd3c7/_packaging/58ca65bb-e6c1-4210-88ac-fa55c1cd7877/nuget/v3/flat2/microsoft.native.quic.msquic.schannel/index.json'.
/__w/1/s/src/libraries/System.Net.Quic/src/System.Net.Quic.csproj : error NU1301: Failed to retrieve information about 'Microsoft.Native.Quic.MsQuic.Schannel' from remote source 'https://pkgs.dev.azure.com/azure-public/3ccf6661-f8ce-4e8a-bb2e-eff943ddd3c7/_packaging/58ca65bb-e6c1-4210-88ac-fa55c1cd7877/nuget/v3/flat2/microsoft.native.quic.msquic.schannel/index.json'. [/__w/1/s/Build.proj]
##[error]src/libraries/System.Net.Quic/src/System.Net.Quic.csproj(0,0): error NU1301: (NETCORE_ENGINEERING_TELEMETRY=Restore) Failed to retrieve information about 'Microsoft.Native.Quic.MsQuic.Schannel' from remote source 'https://pkgs.dev.azure.com/azure-public/3ccf6661-f8ce-4e8a-bb2e-eff943ddd3c7/_packaging/58ca65bb-e6c1-4210-88ac-fa55c1cd7877/nuget/v3/flat2/microsoft.native.quic.msquic.schannel/index.json'.

Report

Build	Definition	Step Name	Console log
28007	dotnet/roslyn	Build and Test	Log
27991	dotnet/roslyn	Build and Test	Log
27341	dotnet/sdk	Windows_NT_FullFramework Build_Debug	Log
27327	dotnet/sdk	Windows_NT_FullFramework Build_Debug	Log
27222	dotnet/sdk	Windows_NT_FullFramework Build_Debug	Log
27137	dotnet/runtime	Build and Package	Log
26689	dotnet/sdk	Build	Log
26668	dotnet/runtime	Build product	Log
26297	dotnet/sdk	Build	Log
25470	dotnet/sdk	Build	Log
25434	dotnet/roslyn	Build and Test	Log
25366	dotnet/runtime	Restore and Build Product	Log
25355	dotnet/runtime	Build product	Log
25349	dotnet/runtime	Build product	Log
25311	dotnet/sdk	Build	Log
25193	dotnet/sdk	Build	Log
24588	dotnet/sdk	Build	Log

Summary

24-Hour Hit Count	7-Day Hit Count	1-Month Count
5	17	17

[ulisesh]

i would expect some hits already, I'll take a look

[ulisesh]

Changing error message to Response status code does not indicate success: 503 (Service Unavailable)

[ChadNedzlek]

I hope that message isn't too general, that basically just any service returning a 503. Though I guess since it says there was only 1 hit, that's not the case.

[kasperk81]

pkgs.devops service is down for over six hours. it is affecting all repos. this incident has happened twice this month alone and many times in previous months...

nuking the myget option (#4609) was not a great move after all. you could have kept myget as a backup plan (with lighter retention policy) for situations like this, to save time. when the services are back to normal, sync the package versions between the two, those which were uploaded during the outage.

in short, pkgs.devops is one of the worst provider compared to all its alternatives when it comes to "availability of service". keeping it as a primary store is fine, but without any kind of backup plan is not.

[mmitche]

pkgs.devops service is down for over six hours. it is affecting all repos. this incident has happened twice this month alone and many times in previous months...

nuking the myget option (#4609) was not a great move after all. you could have kept myget as a backup plan (with lighter retention policy) for situations like this, to save time. when the services are back to normal, sync the package versions between the two, those which were uploaded during the outage.

in short, pkgs.devops is one of the worst provider compared to all its alternatives when it comes to "availability of service". keeping it as a primary store is fine, but without any kind of backup plan is not.

@kasperk81 This was a planned outage for a service move, followed by some issues. MyGet also had issues handling our scale, and the scale is quite a lot larger than it used to be.

[riarenas]

we're using https://github.com/dotnet/arcade/issues/11239 to track these.