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Published 20 hours ago • verified publisher icon dotnet

Android devices lost internet connectivity

Open premun opened this issue 2 years ago • 2 comments

We should take high hitters from this query:

Metrics
| where EventType == "_MobileDeviceOperation" and MetricName == "NoInternet" and Timestamp > now()-7d
| join kind=inner WorkItems on WorkItemId
| extend Dimensions = parse_json(Dimensions)
| summarize NoInternet=count() by MachineName

These machines have devices that are offline:

  • DNCENGWIN-095
  • DNCENGWIN-119

premun avatar Aug 10 '22 14:08 premun

I offlined the machines

premun avatar Aug 10 '22 14:08 premun

The corresponding DDFun incident -> https://portal.microsofticm.com/imp/v3/incidents/details/326729909/home

oleksandr-didyk avatar Aug 12 '22 14:08 oleksandr-didyk

Seems like DDFUN only checked for phone connection, not the WiFi connection which still doesn't work.

image

I asked them to re-open the IcM

premun avatar Aug 17 '22 08:08 premun

AP was down. It was fixed as part of a different IcM - https://portal.microsofticm.com/imp/v3/incidents/details/327915531/home

Machines are back online

premun avatar Aug 19 '22 11:08 premun