Spike: PP bundles not being processed by Receiver

[erickgonzalez]

Parent Issue

No response

Task

We have a customer who has experienced two times that their PP is "stuck." We saw that the job was still running, and the bundles were sent successfully to the receiver, but it didn't start to process them.

Both times were like 2-3 weeks apart.

Proposed Objective

Customer Support

Proposed Priority

Priority 2 - Important

Acceptance Criteria

Let's do research on what can cause this behavior, and let's add some more logs that can help us identify this issue if it occurs again in the future.

External Links... Slack Conversations, Support Tickets, Figma Designs, etc.

https://dotcms.zendesk.com/agent/tickets/117563

Assumptions & Initiation Needs

No response

Quality Assurance Notes & Workarounds

No response

Sub-Tasks & Estimates

No response