Status cause wrong response in Envelopes list status changes operation

[akedalat]

Using the API endpoints and making some direct calls from Postman, the List Status Changes operation explained on your website is not responding correctly when the status is set to either any or empty. However, if I set the status to created then I will receive my envelopes result.

Not sure if had to raise this here.

[GlorianaMarinDS]

Hello,

I picked up your issue, my name is Gloriana and I'm part of DocuSign Developer Support.

I have reviewed this issue and the endpoint seems to be excluding envelopes in "created" status when using status=any parameter, envelopes in other statuses seem to be returned correctly. Since this is unexpected behavior I have filed a bug for this internally explaining this issue, as soon as there is an update on this I will update this post with the details. In the meantime, if envelopes in created status are needed to be viewed the solution would be:

Example: GET baseUrl/envelopes?status=created&from_date=2020-11-16

Otherwise, the endpoint is returning envelopes that are not in created status when using GET baseUrl/envelopes?status=any&from_date=2020-11-16.

DocuSign Customer Service case #07046838

[LarryKlugerDS]

Internal API bug EC-2922 has been filed. Thank you for the report.

[GlorianaMarinDS]

As an update on this post, we have heard back from our internal team and the described behavior is as designed, the liststatuschanges gets the status changes on envelopes. If there has not been a change, then there will not be a populated response or the envelope will not be included in the response if it has not had any change.