content from forms missing on pdf export

[avatar1024]

Hello,

Since recently (sorry I can't tell precisely when the changed occurred but the issue wasn't there in Feb 24), I have an issue with signed document that were made from pdf with embedded forms.

Any content added to the document

Within the Docuseal interface, the document template and the final signed document both have the content of the form filled in (as per the original pdf it's based on). However when I export the pdf (or the pdf that got sent around after signing), the content of the forms are blank. This didn't use to be the case a few month ago.

For clarity, any fields filled via Docuseal (text, dates, signatures, etc) are present as normal in the final PDF, only the content of the forms in the original PDF are now missing.

Also I haven't reloaded a new PDF or anything, I'm using the same template inside Docuseal I used a few month ago.