macOS is incompatible with Docker Desktop.

[mansavigarg]

Description

Diagnostic ID: 578E0273-65EB-4AF5-9B28-63B3DB2F30D8/20250318051528

I am on macOS and the following message is shown:

We are sorry, but your hardware is incompatible with Docker Desktop.

Docker requires a processor with virtualization capabilities and hypervisor support.

Reproduce

opening docker

Expected behavior

No response

docker version

Docker version 28.0.1, build 068a01e

docker info

Client:
 Version:    28.0.1
 Context:    desktop-linux
 Debug Mode: false
 Plugins:
  buildx: Docker Buildx (Docker Inc.)
    Version:  v0.21.1-desktop.2
    Path:     /Users/mansavigarg/.docker/cli-plugins/docker-buildx
  compose: Docker Compose (Docker Inc.)
    Version:  v2.33.1-desktop.1
    Path:     /Users/mansavigarg/.docker/cli-plugins/docker-compose
  debug: Get a shell into any image or container (Docker Inc.)
    Version:  0.0.38
    Path:     /Users/mansavigarg/.docker/cli-plugins/docker-debug
  desktop: Docker Desktop commands (Beta) (Docker Inc.)
    Version:  v0.1.5
    Path:     /Users/mansavigarg/.docker/cli-plugins/docker-desktop
  dev: Docker Dev Environments (Docker Inc.)
    Version:  v0.1.2
    Path:     /Users/mansavigarg/.docker/cli-plugins/docker-dev
  extension: Manages Docker extensions (Docker Inc.)
    Version:  v0.2.27
    Path:     /Users/mansavigarg/.docker/cli-plugins/docker-extension
  feedback: Provide feedback, right in your terminal! (Docker Inc.)
    Version:  v1.0.5
    Path:     /Users/mansavigarg/.docker/cli-plugins/docker-feedback
  init: Creates Docker-related starter files for your project (Docker Inc.)
    Version:  v1.4.0
    Path:     /Users/mansavigarg/.docker/cli-plugins/docker-init
  sbom: View the packaged-based Software Bill Of Materials (SBOM) for an image (Anchore Inc.)
    Version:  0.6.0
    Path:     /Users/mansavigarg/.docker/cli-plugins/docker-sbom
  scout: Docker Scout (Docker Inc.)
    Version:  v1.16.3
    Path:     /Users/mansavigarg/.docker/cli-plugins/docker-scout

Server:
ERROR: Cannot connect to the Docker daemon at unix:///Users/mansavigarg/.docker/run/docker.sock. Is the docker daemon running?
errors pretty printing info

Diagnostics ID

578E0273-65EB-4AF5-9B28-63B3DB2F30D8/20250318051528

Additional Info

No response

[djs55]

@mansavigarg thanks for your report. Unfortunately the error message is misleading, I believe it means that this is the Intel version of Docker Desktop rather than the Apple Silicon one.

Could you try downloading the pre-release version of 4.40 for M1? https://desktop-stage.docker.com/mac/main/arm64/187180/Docker.dmg Hopefully this one will work better, but if not we've also improved the error reporting.

[shubhamjsde]

Hey David (@djs55), I use apple m1 chip, with correct Docker installed. #7628 . unable to use docker for a while now. any help would be greatly appreciated.