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Incompatible CPU detected in Docker Desktop for Mac with M2 processor

Open sorrywm opened this issue 1 year ago • 23 comments

Description

I followed the instructions to install Docker Desktop for Mac with Apple silicon. When I went to open the application from the Applications folder I received the following error message:

Incompatible CPU detected We are sorry, but your hardware is incompatible with Docker Desktop.

Docker requires a processor with virtualization capabilities and hypervisor support.

To learn more about this issue see:

https://docs.docker.com/desktop/mac/troubleshoot/#incompatible-cpu-detected

required compatibility check: Incompatible CPU detected

The link within the error is broken; however, I followed the instructions here.

And my Mac does support the Hypervisor framework. See my command and the output within Terminal: ~ % sysctl kern.hv_support kern.hv_support: 1

Reproduce

  1. Install Docker from Docker Desktop for Mac with Apple Silicon link
  2. Attempt to open Docker Desktop from Applications folder.

Expected behavior

Docker Desktop should run.

docker version

zsh: command not found: docker

docker info

zsh: command not found: docker

Diagnostics ID

33723E42-7BA5-4B20-A97E-FF503C44A800/20240610152012

Additional Info

I have an Apple M2 running Sonoma 14.5.

sorrywm avatar Jun 10 '24 15:06 sorrywm

hi, I got the same issue with processor M3

karlchris avatar Jun 13 '24 17:06 karlchris

Diagnostic ID A857E786-E95B-43F3-B2B4-619855E2B7FB/20240613170827

karlchris avatar Jun 13 '24 17:06 karlchris

M3 Pro: 16C8A784-AD63-4672-8152-3C2F19BC95AA/20240619015532

shilohma avatar Jun 19 '24 01:06 shilohma

Same

zaraAtSky avatar Jun 19 '24 12:06 zaraAtSky

Same issue with m2 sonoma 14.5 72037734-5A37-478F-AF80-D0130D465F86/20240621002335

zuizeze avatar Jun 20 '24 23:06 zuizeze

Same issue with m2 sonoma 14.3.1 , Diagnostic id: 2F2C1503-6A5A-49E8-8CAE-92CA002454C0/20240621034418

CristopherMartinez avatar Jun 21 '24 03:06 CristopherMartinez

I resolved this issue by following the steps below

  1. Install previous version 4.28.0
  2. Run this command softwareupdate --install-rosetta

https://docs.docker.com/desktop/install/mac-install/#:~:text=run%20the%20following%20command%3A

  1. Open setting panel and selected Use Rosetta option image
  2. Upgrade to latest version

zuizeze avatar Jun 22 '24 22:06 zuizeze

hi, I got the same issue with processor M3

me too

CynthiaKamau avatar Aug 01 '24 10:08 CynthiaKamau

me too Diagnostic ID 6DACCA5E-6A43-4D59-AED3-8F207A20D1F5/20240804002502

mryee2023 avatar Aug 04 '24 00:08 mryee2023

same issue here with M2 Max

Ragnarok99 avatar Aug 08 '24 15:08 Ragnarok99

I have same problem. Diagnostic ID: 062F8627-5C09-472D-B51F-D55C29AC54D3/20240814010556

My MAC OS is Sequoia Beta 15.0 Beta.

Detrasoft avatar Aug 14 '24 01:08 Detrasoft

F6C0AE64-5AA8-43F6-AF36-519EBEBB1DBE/20240822112954

same here with m2

moHaHa avatar Aug 22 '24 11:08 moHaHa

Latest & greatest 14" M3 macbook picked up two days ago and fully updated-- no joy.

bradchesney79 avatar Aug 23 '24 15:08 bradchesney79

same

arapocket avatar Aug 26 '24 19:08 arapocket

I had the same issue, but I managed to fix it by installing Docker using the brew install --cask docker command. The --cask option is used for installing the GUI version.

proXDhiya avatar Aug 27 '24 08:08 proXDhiya

I had the same issue, but I managed to fix it by installing Docker using the brew install --cask docker command. The --cask option is used for installing the GUI version.

Awesome, this worked for me as well. Thanks!

arapocket avatar Aug 27 '24 17:08 arapocket

I resolved this issue by following the steps below

  1. Install previous version 4.28.0
  2. Run this command softwareupdate --install-rosetta

https://docs.docker.com/desktop/install/mac-install/#:~:text=run%20the%20following%20command%3A

  1. Open setting panel and selected Use Rosetta option

image 4. Upgrade to latest version

I was experiencing the same issue with my docker on M1 MacBook Pro , Os - Sonona. I had migrated all my apps from my old Intel Mac which was running on Mac OS Big Sur. This solution solved my issue since I could not be able to open docker with out getting the error.

ch1n069 avatar Aug 31 '24 05:08 ch1n069

Resolví esta cuestión siguiendo los pasos siguientes

1. Instalar versión anterior [4.28.0](https://docs.docker.com/desktop/release-notes/#4280)

2. Ejecute este comando.  `softwareupdate --install-rosetta`

https://docs.docker.com/desktop/install/mac-install/-:-:text=run%20the%20following%20comm%3A

3. Panel de configuración abierta y seleccionado  `Use Rosetta`opción

imagen4. Actualización a la última versión

Excelente, resolvio el problema que estaba pasando.

GerardoUE avatar Sep 16 '24 05:09 GerardoUE

I had the same issue, but uninstall and install again fixed the it

kyratolnai11 avatar Oct 08 '24 12:10 kyratolnai11

I resolved this issue by following the steps below

  1. Install previous version 4.28.0
  2. Run this command softwareupdate --install-rosetta

https://docs.docker.com/desktop/install/mac-install/#:~:text=run%20the%20following%20command%3A

  1. Open setting panel and selected Use Rosetta option

image 4. Upgrade to latest version

Had the same issue. Deleting and reinstalling the latest version (4.34.3 (170107)) has this setting set by default. Just remember to download the Apple Silicon .dmg.

legoesbenr avatar Oct 11 '24 10:10 legoesbenr

I had the same issue, but I managed to fix it by installing Docker using the brew install --cask docker command. The --cask option is used for installing the GUI version.

This one worked for me, thanks a lot! I am with MacOS Sequoia V15.2

jvelasquezm1 avatar Jan 10 '25 13:01 jvelasquezm1

I had the same issue, and used the command brew install --cask docker and it also fixed the issue. using docker 4.37.2 on MacOS Sequoia v15.2 M4

joerzepiejewski avatar Jan 23 '25 22:01 joerzepiejewski

I'm facing the same issue

Chip M1 Sonora 14.6.1 diagnosticID 74DC3617-75A4-4118-805C-F40E30A92116/20250321194733

smiling-cobra avatar Mar 21 '25 20:03 smiling-cobra