Bumpy road upgrading to DNN 9.11.00 RC0004

[skarpik]

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Description of bug

Provide a clear and concise description of the bug.

I started with a DNN 9.10.2 website with 2sxc v13.12.1 and Evotiva Backup v8.8.5.

Executed

http://rcemeborv13rc.dnndev.me/install/install.aspx?mode=upgrade

Upgrade failed with multiple errors:

Steps to reproduce

List the precise steps to reproduce the bug:

See above description

Current behavior

See attached PDF

DNN Upgrade - v9.11.00 RC0004pdf.pdf

Expected behavior

Provide a clear and concise description of the expected behavior.

Screenshots

If applicable, provide screenshots to help explain the bug.

Error information

Provide any error information (console errors, error logs, etc.) related to this bug. Error Text (in case PDF is not readable)

Upgrading DNN Current Assembly Version: 09.11.00 Current Database Version: 09.10.02 Upgrade Status Report 00:00:00.132 - Upgrading to Version: 09.11.00 00:00:00.147 - Executing Script:09.10.03.SqlDataProvider Success 00:00:00.302 - Executing Script:09.11.00.SqlDataProvider Success 00:00:00.445 - Application Upgrades : 09.10.03 Success 00:00:00.446 - Application Upgrades : 09.11.00 Success 00:00:00.447 - Cleaning Up Files: 09.10.03 Success 00:00:00.448 - Cleaning Up Files: 09.11.00 Success 00:00:00.449 - Updating Config Files: 09.10.03 Success 00:00:00.452 - Updating Config Files: 09.11.00 Success 00:00:00.489 - Performing General Upgrades 00:00:00.960 - Installing Package File AspNetMvc_5.2.61129.10_Install: Error! 00:00:01.082 - Installing Package File AspNetWebApi_5.2.61129.10_Install: Error! 00:00:01.124 - Installing Package File AspNetWebPages_3.0.61129.10_Install: Error! 00:00:01.186 - Installing Package File MailKit_2.15.0.0_Install: Error! 00:00:01.257 - Installing Package File DDRMenu_09.11.00_Install: Error! 00:00:01.335 - Installing Package File MicrosoftGlobbing_5.0.20.51904_Install: Error! 00:00:01.363 - Installing Package File WebFormsMvp_1.4.5.0_Install: Error! 00:00:01.396 - Installing Package File Dnn.EditBar.UI_09.11.00_Install: Error! 00:00:01.428 - Installing Package File Dnn.PersonaBar.UI_09.11.00_Install: Error! 00:00:01.479 - Installing Package File DNNCE_AzureConnector_09.11.00_Install: Error! 00:00:01.507 - Installing Package File DNNCE_Console_09.11.00_Install: Error! 00:00:01.538 - Installing Package File DNNCE_CoreMessaging_09.11.00_Install: Error! 00:00:01.574 - Installing Package File DNNCE_HTML_09.11.00_Install: Error! 00:00:01.628 - Installing Package File DNNCE_HtmlEditorManager_09.11.00_Install: Error! 00:00:01.658 - Installing Package File DNNCE_Journal_09.11.00_Install: Error! 00:00:01.691 - Installing Package File DNNCE_MemberDirectory_09.11.00_Install: Error! 00:00:01.723 - Installing Package File DNNCE_RazorHost_09.11.00_Install: Error! 00:00:01.804 - Installing Package File DNNCE_ResourceManager_09.11.00_Install: Error! 00:00:01.840 - Installing Package File DNNCE_SiteExportImport_09.11.00_Install: Error! 00:00:01.895 - Installing Package File DNNCE_SocialGroups_09.11.00_Install: Error! 00:00:01.930 - Installing Package File DNNCE_TelerikRemoval_09.11.00_Install: Error! 00:00:01.967 - Installing Package File GoogleAnalyticsConnector_09.11.00_Install: Error! 00:00:01.990 - Installing Package File GoogleTagManagerConnector_09.11.00_Install: Error! 00:00:02.014 - Installing Package File Newtonsoft.Json_13.0.1.25517_Install: Error! 00:00:02.038 - Installing Package File Skin_Xcillion_09.11.00_Install: Error! 00:00:02.066 - Installing Package File Knockout_03.05.01_Install: Error! 00:00:02.094 - Installing Package File AspNetClientCapabilityProvider_09.11.00_Install: Error! 00:00:02.119 - Installing Package File DNN_SimpleWebFarmCachingProvider_09.11.00_Install: Error! 00:00:02.162 - Installing Package File DNNCE_FolderProviders_09.11.00_Install: Error! 00:00:02.196 - Installing Package File DNNConnect.CKEditorProvider_09.11.00_Install: Error! 00:00:02.241 - Installing Package File Dnn.PersonaBar.Extensions_09.11.00_Install: Error! 00:00:02.364 - Installing Package File jQueryMigrate_03.04.00_Install: Error! 00:00:02.390 - Installing Package File jQueryUI_01.13.02_Install: Error! 00:00:02.423 - Replacing Digital Assets Manager with the new Resource Manager: Success Checking Security Aspects We have confirmed that you have removed Telerik, which makes your site ready for DNN 10.0.0. Upgrade Complete Click Here To Access Your Site Server Error in '/' Application. The process cannot access the file 'D:\Websites\rcemeBoRv13RC\Website\installBlocker.lock'because it is being used by another process. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where itoriginated in the code. Exception Details: System.IO.IOException: The process cannot access the file 'D:\Websites\rcemeBoRv13RC\Website\installBlocker.lock' because it is being used by anotherprocess. Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin andlocation of the exception can be identified using the exception stack trace below. Stack Trace: [IOException: The process cannot access the file 'D:\Websites\rcemeBoRv13RC\Website\installBlocker.lock' because it is being used by another process.] System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) +935 System.IO.File.InternalDelete(String path, Boolean checkHost) +14434145 DotNetNuke.Services.Installer.Blocker.InstallBlocker.<RegisterInstallEnd>b__4_0() +86 DotNetNuke.Common.Utilities.Internal.RetryableAction.TryIt() +373 DotNetNuke.Services.Installer.Blocker.InstallBlocker.RegisterInstallEnd() +186 DotNetNuke.Services.Install.Install.UpgradeApplication() +3476 DotNetNuke.Services.Install.Install.OnLoad(EventArgs e) +535 System.Web.UI.Control.LoadRecursive() +154 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +4082 Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.8.4494.0

Additional context

Provide any additional context that may be helpful in understanding and/or resolving the bug.

Affected version

• [ ] 10.00.00 alpha build
• [X] 09.11.00 release candidate
• [ ] 09.10.02 release candidate
• [ ] 09.10.01 latest supported release

Affected browser

• [ ] Chrome
• [ ] Firefox
• [ ] Safari
• [ ] Internet Explorer 11
• [ ] Microsoft Edge (Classic)
• [X] Microsoft Edge Chromium

[david-poindexter]

@skarpik this is most likely related to #5266

[valadas]

Either that or some anti-virus or backup solution locking the lock file is my guess. A fix already came in for #5266 and we are working on a few more items and will release another RC to re-test... Will keep you posted.

[skarpik]

My website includes a custom app written using 2sxc v13 LTS. Do you think it would be helpful for me to attempt the upgrade on a test DNN website that just includes "out of the box" 2sxc components like Basic Content, image galleries, etc. and none of my custom 2sxc code?

As far as anti-virus, I am just using the default Microsoft Defender that comes with Windows 11 Pro. I have a feeling there is some sort of 2sxc connection here. My guess is that if try to upgrade a DNN v9.10.2 website with no 2sxc, that it will work fine. Maybe that is a test that I should try. That should largely eliminate any involvement of antivirus.

Or should I wait until the next RC?

[mitchelsellers]

This issue seems to be something different, are you sure that there is not an Evotia backup running, or any similar process?

[skarpik]

@mitchelsellers - I will re-trace my steps and make sure that nothing is confounding the situation.

[skarpik]

@mitchelsellers - I did the upgrade again. This time I created the target website, rebooted and then attempted the upgrade. Same result as before.

Upgrading DNN Current Assembly Version: 09.11.00 Current Database Version: 09.10.02

Upgrade Status Report 00:00:00.149 - Upgrading to Version: 09.11.00 00:00:00.162 - Executing Script:09.10.03.SqlDataProvider Success 00:00:00.325 - Executing Script:09.11.00.SqlDataProvider Success 00:00:00.432 - Application Upgrades : 09.10.03 Success 00:00:00.433 - Application Upgrades : 09.11.00 Success 00:00:00.435 - Cleaning Up Files: 09.10.03 Success 00:00:00.436 - Cleaning Up Files: 09.11.00 Success 00:00:00.437 - Updating Config Files: 09.10.03 Success 00:00:00.441 - Updating Config Files: 09.11.00 Success 00:00:00.483 - Performing General Upgrades 00:00:00.879 - Installing Package File AspNetMvc_5.2.61129.10_Install: Error! 00:00:01.005 - Installing Package File AspNetWebApi_5.2.61129.10_Install: Error! 00:00:01.039 - Installing Package File AspNetWebPages_3.0.61129.10_Install: Error! 00:00:01.103 - Installing Package File MailKit_2.15.0.0_Install: Error! 00:00:01.168 - Installing Package File DDRMenu_09.11.00_Install: Error! 00:00:01.271 - Installing Package File MicrosoftGlobbing_5.0.20.51904_Install: Error! 00:00:01.295 - Installing Package File WebFormsMvp_1.4.5.0_Install: Error! 00:00:01.330 - Installing Package File Dnn.EditBar.UI_09.11.00_Install: Error! 00:00:01.361 - Installing Package File Dnn.PersonaBar.UI_09.11.00_Install: Error! 00:00:01.409 - Installing Package File DNNCE_AzureConnector_09.11.00_Install: Error! 00:00:01.435 - Installing Package File DNNCE_Console_09.11.00_Install: Error! 00:00:01.461 - Installing Package File DNNCE_CoreMessaging_09.11.00_Install: Error! 00:00:01.490 - Installing Package File DNNCE_HTML_09.11.00_Install: Error! 00:00:01.551 - Installing Package File DNNCE_HtmlEditorManager_09.11.00_Install: Error! 00:00:01.580 - Installing Package File DNNCE_Journal_09.11.00_Install: Error! 00:00:01.613 - Installing Package File DNNCE_MemberDirectory_09.11.00_Install: Error! 00:00:01.642 - Installing Package File DNNCE_RazorHost_09.11.00_Install: Error! 00:00:01.728 - Installing Package File DNNCE_ResourceManager_09.11.00_Install: Error! 00:00:01.763 - Installing Package File DNNCE_SiteExportImport_09.11.00_Install: Error! 00:00:01.813 - Installing Package File DNNCE_SocialGroups_09.11.00_Install: Error! 00:00:01.847 - Installing Package File DNNCE_TelerikRemoval_09.11.00_Install: Error! 00:00:01.903 - Installing Package File GoogleAnalyticsConnector_09.11.00_Install: Error! 00:00:01.927 - Installing Package File GoogleTagManagerConnector_09.11.00_Install: Error! 00:00:01.951 - Installing Package File Newtonsoft.Json_13.0.1.25517_Install: Error! 00:00:01.975 - Installing Package File Skin_Xcillion_09.11.00_Install: Error! 00:00:02.004 - Installing Package File Knockout_03.05.01_Install: Error! 00:00:02.030 - Installing Package File AspNetClientCapabilityProvider_09.11.00_Install: Error! 00:00:02.057 - Installing Package File DNN_SimpleWebFarmCachingProvider_09.11.00_Install: Error! 00:00:02.088 - Installing Package File DNNCE_FolderProviders_09.11.00_Install: Error! 00:00:02.122 - Installing Package File DNNConnect.CKEditorProvider_09.11.00_Install: Error! 00:00:02.166 - Installing Package File Dnn.PersonaBar.Extensions_09.11.00_Install: Error! 00:00:02.310 - Installing Package File jQueryMigrate_03.04.00_Install: Error! 00:00:02.334 - Installing Package File jQueryUI_01.13.02_Install: Error! 00:00:02.364 - Replacing Digital Assets Manager with the new Resource Manager: Success

Checking Security Aspects We have confirmed that you have removed Telerik, which makes your site ready for DNN 10.0.0.

Upgrade Complete

Click Here To Access Your Site

Server Error in '/' Application. The process cannot access the file 'D:\Websites\rcemeborv13ltsrc4\Website\installBlocker.lock' because it is being used by another process. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.IO.IOException: The process cannot access the file 'D:\Websites\rcemeborv13ltsrc4\Website\installBlocker.lock' because it is being used by another process.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[IOException: The process cannot access the file 'D:\Websites\rcemeborv13ltsrc4\Website\installBlocker.lock' because it is being used by another process.] System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) +935 System.IO.File.InternalDelete(String path, Boolean checkHost) +14434145 DotNetNuke.Services.Installer.Blocker.InstallBlocker.<RegisterInstallEnd>b__4_0() +86 DotNetNuke.Common.Utilities.Internal.RetryableAction.TryIt() +373 DotNetNuke.Services.Installer.Blocker.InstallBlocker.RegisterInstallEnd() +186 DotNetNuke.Services.Install.Install.UpgradeApplication() +3476 DotNetNuke.Services.Install.Install.OnLoad(EventArgs e) +535 System.Web.UI.Control.LoadRecursive() +154 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +4082

[jasclar]

Are you using an AMD Ryzen processor? I have had some odd timing issues with file locks in software other than DNN.

[valadas]

Is it possible in IIS for that application pool that it is set to use more than one worker process?

[skarpik]

@jasclar - no, the CPU is 11th Gen Intel(R) Core(TM) i7-11700KF @ 3.60GHz 3.60 GHz.

[skarpik]

@valadas - I go with the vanilla settings that nvQuickSite uses. Here's a screen shot:

[skarpik]

Tomorrow I will create a brand new DNN 9.10.2 website. Install 2sxc v13.10.1 LTS with a couple of demo pages (text and image content, photo gallery). And then try the upgrade. That will take things back to something that anyone can create for themselves to see if they have the same problem. To keep things simple, I won't include Evotiva backup.

[mitchelsellers]

Can you also try using the wizard rather than silent upgrade.

[skarpik]

@mitchelsellers - My instincts were completely wrong on this one. I did an "out-of-the-box" install of DNN v9.10.2. I didn't bother removing Telerik. I then install Evotiva Backup v8.08.05. Restarted the server then tried to do the upgrade. It failed.

Based upon this most recent test of mine, I'd say there is some sort of problem with Evotiva Backup and the DNN 9.11.00 RC0004 upgrade. 2sxc isn't involved at all.

Let me know if there is anything else I should try.

---

The error message is a little different than my previous tests. I didn't get the message:

Server Error in '/' Application. The process cannot access the file 'D:\Websites\rcemeborv13ltsrc4\Website\installBlocker.lock' because it is being used by another process.:

---

Here is the upgrade log:

Upgrading DNN Current Assembly Version: 09.11.00 Current Database Version: 09.10.02

Upgrade Status Report 00:00:00.039 - Upgrading to Version: 09.11.00 00:00:00.052 - Executing Script:09.10.03.SqlDataProvider Success 00:00:00.197 - Executing Script:09.11.00.SqlDataProvider Success 00:00:00.326 - Application Upgrades : 09.10.03 Success 00:00:00.327 - Application Upgrades : 09.11.00 Success 00:00:00.328 - Cleaning Up Files: 09.10.03 Success 00:00:00.329 - Cleaning Up Files: 09.11.00 Success 00:00:00.330 - Updating Config Files: 09.10.03 Success 00:00:00.333 - Updating Config Files: 09.11.00 Success 00:00:00.352 - Performing General Upgrades 00:00:00.593 - Installing Package File AspNetMvc_5.2.61129.10_Install: Error! 00:00:00.668 - Installing Package File AspNetWebApi_5.2.61129.10_Install: Error! 00:00:00.711 - Installing Package File AspNetWebPages_3.0.61129.10_Install: Error! 00:00:00.750 - Installing Package File MailKit_2.15.0.0_Install: Error! 00:00:00.811 - Installing Package File DDRMenu_09.11.00_Install: Error! 00:00:00.871 - Installing Package File MicrosoftGlobbing_5.0.20.51904_Install: Error! 00:00:00.895 - Installing Package File WebFormsMvp_1.4.5.0_Install: Error! 00:00:00.922 - Installing Package File Dnn.EditBar.UI_09.11.00_Install: Error! 00:00:00.950 - Installing Package File Dnn.PersonaBar.UI_09.11.00_Install: Error! 00:00:00.999 - Installing Package File DNNCE_AzureConnector_09.11.00_Install: Error! 00:00:01.029 - Installing Package File DNNCE_Console_09.11.00_Install: Error! 00:00:01.062 - Installing Package File DNNCE_CoreMessaging_09.11.00_Install: Error! 00:00:01.095 - Installing Package File DNNCE_HTML_09.11.00_Install: Error! 00:00:01.168 - Installing Package File DNNCE_HtmlEditorManager_09.11.00_Install: Error! 00:00:01.196 - Installing Package File DNNCE_Journal_09.11.00_Install: Error! 00:00:01.249 - Installing Package File DNNCE_MemberDirectory_09.11.00_Install: Error! 00:00:01.279 - Installing Package File DNNCE_RazorHost_09.11.00_Install: Error! 00:00:01.364 - Installing Package File DNNCE_SiteExportImport_09.11.00_Install: Error! 00:00:01.412 - Installing Package File DNNCE_ResourceManager_09.11.00_Install: Error! 00:00:01.446 - Installing Package File DNNCE_SocialGroups_09.11.00_Install: Error! 00:00:01.479 - Installing Package File DNNCE_TelerikRemoval_09.11.00_Install: Error! 00:00:01.516 - Installing Package File GoogleAnalyticsConnector_09.11.00_Install: Error! 00:00:01.541 - Installing Package File GoogleTagManagerConnector_09.11.00_Install: Error! 00:00:01.563 - Installing Package File Newtonsoft.Json_13.0.1.25517_Install: Error! 00:00:01.586 - Installing Package File Skin_Xcillion_09.11.00_Install: Error! 00:00:01.615 - Installing Package File Knockout_03.05.01_Install: Error! 00:00:01.642 - Installing Package File AspNetClientCapabilityProvider_09.11.00_Install: Error! 00:00:01.666 - Installing Package File DNN_SimpleWebFarmCachingProvider_09.11.00_Install: Error! 00:00:01.694 - Installing Package File DNNCE_FolderProviders_09.11.00_Install: Error! 00:00:01.728 - Installing Package File DNNConnect.CKEditorProvider_09.11.00_Install: Error! 00:00:01.773 - Installing Package File Dnn.PersonaBar.Extensions_09.11.00_Install: Error! 00:00:01.868 - Installing Package File jQueryMigrate_03.04.00_Install: Error! 00:00:01.893 - Installing Package File jQueryUI_01.13.02_Install: Error! 00:00:01.926 - Replacing Digital Assets Manager with the new Resource Manager: Success

Checking Security Aspects Security Alert We have detected the presence of the previously distributed Telerik developer components. Detected Telerik version is: 2013.2.717.40 A Security Bulletin was released in August of 2021 that recommends immediate removal of this component due to the high-level security vulnerabilities present. You can read more about this on the DNN Security Center. Since your installation does NOT appear to be utilizing any of these components, you can safely remove them. Please use the Telerik Removal Tool on the Personabar menu to remove these components.

Upgrade Complete

Click Here To Access Your Site

[mitchelsellers]

@skarpik that was where I was leaning. I don't know much about how that tool works as I don't use it, but I'm guessing they are keeping some sort of file system watcher to help with backups, and those catch a file that is written by the upgrade process.

I'd be curious if the wizard based installation process has the same issue.

[skarpik]

@mitchelsellers - I'm trying the Wizard approach and it is stuck on "Checking security aspects of this installation" (spinning wheel of death)

So there seems to be some sort of incompatibility between DNN 9.11.00 RC0004 and Evotiva Backup. Is this something that I should contact Evotiva about or is the DNN RC needing more attention first?

[mitchelsellers]

@skarpik It would be great if you could contact Evotiva about this one. I'm not sure what would/could have changed as that lock concept has been around for a long time, so getting some input from them would be great.

[valadas]

Not sure if it fixes your issue, but I just published RC5 which resolves some unwanted dll removals. I have no reason to believe the fixed on RC5 solve this issue, but worth a try:

https://github.com/dnnsoftware/Dnn.Platform/releases/tag/v9.11.0-rc5

[skarpik]

Same problem with RC5. I've sent a report to Evotiva. Hopefully they can shed some light on the situation.

[skarpik]

To provide Evotiva with hopefully helpful information, I ran the upgrade twice - once with an "out-of-the-box" DNN v9.8.2 and once with Evotiva Backup installed and then sent the upgrade logs to Evotiva.

Here are the log files in case they are help to anyone:

Upgrade - no Evotiva Backup DNN Upgrade Log - no Evotiva.pdf

Upgrade - with Evotiva Backup DNN Upgrade Log - Evotiva installed.pdf

[skarpik]

Good news. Evotiva has reproduced the error and is working on a fix for it.

[valadas]

Closing as per last comment