David Louvton

Yes, you can use searchAndScreenPop instead of runApex to search for a number and then screen pop to the caller account. Here is a code sample you can use instead...

Try to use the absolute url in the call center adapter url instead of the relative url (should start in https:// instead of /apex) On Sat, Mar 7, 2020, 5:36...

Hi, Can you please change the CTI Adapter URL in the Call Center to an absolute url, from /apex/demoAdapterPage to something like https://MYDOMAIN.my.salesforce.com/apex/demoAdapterPage ? Then try again

What is the error you're getting?

what is the adapter url in the call center settings? is it relative or absolute? are you using a dev org with a namespace or an enterprise edition org? In...

hmm... it looks ok so i'm not sure what went wrong. Can you try with an enterprise edition org? (you can sign up a free trial one if you don't...

@espspinix do you mind creating a pull request with these changes so others can enjoy it? thanks, David

preview your Vusualforce page (from Setup -> Pages) and paste the full, absolute URL in the Adapter URL in the Call Center Settings, instead of the relative url '/apex/demoAdapterPage'

can you try the full url with 'my', i.e. https://mydomain.my.salesforce.com/apex/demoAdapterPage ?

the xml you try to update is the call center metadata that can only uploaded via ant. if you want to include an xml that can be uploaded from setup,...