Onboard-SDK-ROS icon indicating copy to clipboard operation
Onboard-SDK-ROS copied to clipboard

The latest version 03.00.01.02 for H20T can not achieve the payload_download function

Open Watson-OU-221 opened this issue 4 years ago • 3 comments

Hi,

After I have updated the latest version for H20T, the payload_download function becomes invalid, which means the photos could not be downloaded from the H20T card to the manifold successfully. However, it could succeed for the last version of H20T. I can achieve other functions (such as flight control and get the main camera stream ...) except the payload download functions.

The problem is listed below:

[3144462.991]ERRORLOG/1 @ startReqFileList, L431: Current state cannot support to do downloading ... [3144462.991]ERRORLOG/1 @ printErrorCodeMsg, L938: >>>>Error module : Camera [3144462.991]ERRORLOG/1 @ printErrorCodeMsg, L939: >>>>Error message : Camera is busy or the command is not supported in the Camera's current state [3144462.991]ERRORLOG/1 @ printErrorCodeMsg, L940: >>>>Error solution : Check current camera state is if appropriate fot the CMD

Could you tell me about what the Error solution means? How to check the camera state?

My development environment:

Matrix 300; Manifold 2-C, ubuntu 16.04; H20T; OSDK-ROS 4.1.0; OSDK 4.1.0;

Watson-OU-221 avatar Oct 26 '21 07:10 Watson-OU-221

Agent comment from DJI SDK in Zendesk ticket #55166:

尊敬的开发者,感谢您联系DJI 大疆创新 由于github不是我们主要的咨询渠道,您的问题可能跟进不及时。我们建议您通过填写表单( https://djisdksupport.zendesk.com/hc/zh-cn/requests/new )向我们反馈问题。或者您也可以在论坛发帖,与其它开发者交流。论坛链接:https://djisdksupport.zendesk.com/hc/zh-cn/community/topics

Dear developer, thank you for contacting DJI. Since github is not our main consultation channel, your questions may not be followed up in time. We recommend that you fill in the form (https://djisdksupport.zendesk.com/hc/en-us/requests/new) to report problems to us. Or you can post in the forum to communicate with other developers. Forum link: https://djisdksupport.zendesk.com/hc/zh-cn/community/topics

°°°

dji-dev avatar Oct 26 '21 07:10 dji-dev

Agent comment from kyle.cai in Zendesk ticket #55166:

Dear developer ,

Thank you for contacting DJI.

Sorry for the inconvenience. Currently, we have found that the photos in the H20 SD card downloaded failed after upgrading the latest firmware. And test it works only when the number of photos is less than 3, and we have submitted it to the relevant engineer. If you need this function, you can temporarily roll back the firmware version to use.

Thank you for your understanding and support, hope you have a nice day.

Best Regards, DJI SDK Support Team

°°°

dji-dev avatar Oct 26 '21 08:10 dji-dev

Thank you for your reply! I hope the new firmware version will support the download function soon.

Watson-OU-221 avatar Oct 26 '21 08:10 Watson-OU-221