Undefined Gimbal error

Open 3noch opened this issue 4 years ago • 1 comments

[2480219.130]ERRORLOG/1 @ rotateGimbal, L1956: Rotation gimbal fail. Error code : 0xC00000000FF [2480219.130]ERRORLOG/1 @ printErrorCodeMsg, L938: >>>>Error module : Gimbal [2480219.130]ERRORLOG/1 @ printErrorCodeMsg, L939: >>>>Error message : Undefined error [2480219.130]ERRORLOG/1 @ printErrorCodeMsg, L940: >>>>Error solution : Please contact [email protected] for help. [ERROR] [1617387922.426847754]: EXCEPTION: Service call to /gimbal_task_control returned false

When moving the gimbal larger amounts, especially pitching. The failure is intermittent.

Apr 02 '21 18:04 3noch

Agent comment from kyle.cai in Zendesk ticket #45952:

Dear developer ,

Thank you for contacting DJI.

Please check whether the dual A USB cable has been connected, and The param: payload index corresponding to the gimbal position on the drone. if it is still exist, please provide the drone type and the complete console log of vechile node.

Thank you for your understanding and support, hope you have a nice day.

Best Regards, DJI SDK Support Team

Apr 06 '21 03:04 dji-dev