[MAJOR BUG] Camera snap sound repeats (retain cycle?)

[jayvenn]

Hi DJI, this is a major bug and I hope we can resolve this issue asap. To recreate this problem, simply run the demo project of Mobile-UILibrary-iOS. Of course, make sure you are registered with the DJISDKAppKey and match it with the Bundle ID. Oh and make sure the drone is connected to the Drone remote controller. And make sure the Drone remote controller to connected to the Device (iPhone, iPad).

After the App registered successfully, go into any camera view take a photo. Press back. Then go into any camera view again, then take a photo. There you go. The issue. You can hear two camera shutter sound.

To make this problem more clear, press back, go into any camera view take a photo. Then you should hear three camera shutter sound playing almost concurrently one after another.

To make this problem even clearer, press back, go into any camera view take a photo. Then you should hear four camera shutter sound player playing almost concurrently one after another.

Please kindly help us fix this major issue. Thank you.

Mobile-UILibrary-iOS 4.3. DJI SDK iOS: 4.3.2 iOS: 11 Device: iPhone 7 Drone: Mavic Pro

But I think this problem should show up regardless of the Device, iOS, or Drone.

I think it is mainly the Mobile UILibrary iOS 4.3.

[zoemcateedji]

Thanks for letting us know. We will have a developer look into this odd noise. I didn't get any extra pictures with the camera I used, but I did hear the odd sound!

[jayvenn]

Hi @zoemcateedji,

Any update on a resolution for this problem?

[lovesmall]

Hi @zoemcateedji , we also having this issue. Our pilots use the sound to confirm the photo taking action. But it becomes very annoying after switching screen a few times. They have to kill the app to get rid of. This is a tiny but SERIOUS bug which I think you could(and should) fix it fast.

[aksh1t]

@jayvenn @lovesmall We have reproduced this issue on our end and are working on it. Thank you for reporting it.

[mitchrsm]

Hi, any news on this bug? unlucky on Mobile-UILibrary-iOS 4.4 is still there..

[aksh1t]

@jayvenn @lovesmall @mitchrsm We've fixed this internally; the change will make it in the next update to UILibrary, sorry about the long delay in its resolution.