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In version 4.14 DJISDKManager.startListeningOnRegistrationUpdates never receives a callback

Open pskow opened this issue 4 years ago • 5 comments

Hello! When I update from 4.13.1 to 4.14 DJISDKManager.startListeningOnRegistrationUpdates never receives a callback. When I try to change DJISDKAppKey to wrong string it returns error and registered set to false, but when key is correct, there is no callback at all. Please let me know if this issue is reproducible on your end or this is specific to my application. I created empty Xcode project, deleted derived data, removed and install fresh application and it works in the same way - previous sdk works, new one does not. Thank you!

pskow avatar Mar 15 '21 21:03 pskow

Agent comment from Luce Luo in Zendesk ticket #45032:

Dear Customer,

Thank you for contacting DJI. Sorry, I did reproduce this issue and have reported it to the engineer to investigate.

Thanks,

Luce Luo DJI Developer Support

dji-dev avatar Mar 16 '21 10:03 dji-dev

@dji-dev Hello! Are there any news regarding this issue? This is crucial functionality and a huge blocker.

pskow avatar Mar 22 '21 21:03 pskow

Agent comment from Luce Luo in Zendesk ticket #45032:

Dear Customer,

Thank you for contacting DJI. Sorry that the engineer is still working on this issue and there no progress for the being time.

Thanks,

Luce Luo DJI Developer Support

dji-dev avatar Mar 23 '21 06:03 dji-dev

Agent comment from Luce Luo in Zendesk ticket #45032:

Dear Customer,

Thank you for contacting DJI. Sorry for the late reply. This listener callback problem will be fixed in the 4.15, estimated release time 2021-06-21. Please attention to the official release.

Thanks,

Luce Luo DJI Developer Support

dji-dev avatar Apr 14 '21 02:04 dji-dev

Agent comment from Hummels Lei in Zendesk ticket #45032:

Dear pskow,

We value your experience with DJI Developer Support! You ticket has been closed.

If your request in ticket has been resolved. Please give us your feedback by participating in this customer survey via the following link:

https://questionnaire.djicorp.com/en/30/?ticketid=45032&groupname=DJI_Dev_Team&agent=LuceLuo

Notice: If your request hasn't been resolved, please ignore the above survey and reply to this email directly.

Thank you for your participation!

Best regards,

DJI Developer Support

dji-dev avatar Apr 19 '21 04:04 dji-dev