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Black pixels in bottom part of image

Open raghavkhanna opened this issue 8 years ago • 5 comments

Hi Guidance team,

The bottom part of the images is missing for one of my sensors. All the other sensors and ports seem to work fine. The preview on a Windows machine gives the complete image. Any ideas/ suggestions for a fix?

Thanks

Details:- System: Ubuntu 14.04 LTS

guidance-sensor-issue

raghavkhanna avatar Apr 25 '16 13:04 raghavkhanna

We can't diagnose the problem yet. Please try the following and see what happens:

  1. Update the firmware to the latest (1.4.0)
  2. Calibrate the problematic sensor.

tangketan avatar Apr 26 '16 02:04 tangketan

@raghavkhanna Any progress?

tangketan avatar May 03 '16 08:05 tangketan

The firmware was up to date, I'll let you know once I recalibrate.

raghavkhanna avatar May 03 '16 22:05 raghavkhanna

Hi @tangketan ,

The firmware is up to date, and I couldn't calibrate using the windows tool since it throws an exception and crashes every time I try to start the calibration. A screenshot is attached. However, this particular sensor shows the full image in the windows tool as you can see in the preview. Any suggestions?

screen shot 2016-05-19 at 23 49 55

raghavkhanna avatar May 19 '16 21:05 raghavkhanna

Did you point the back sensor to the calibration pattern? The crash may be caused by the insufficient number of effective images.

tangketan avatar Jun 20 '16 04:06 tangketan