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Error "Load File Failed"

Open vandzkianox opened this issue 2 years ago • 9 comments

I'm having trouble parsing logs from my DJI Go 4 mavic 2 pro drone. I'm getting a "load file failed" result. Screenshot_5

DJIFlightRecord_2023-08-31_[15-01-50].txt

vandzkianox avatar Sep 09 '23 16:09 vandzkianox

Agent comment from yating.liao in Zendesk ticket #90687:

Are you using the latest version 1.0.5?

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dji-dev avatar Sep 12 '23 09:09 dji-dev

yes I am using the latest version

vandzkianox avatar Sep 12 '23 10:09 vandzkianox

Agent comment from yating.liao in Zendesk ticket #90687:

I have reproduced the issue using your file and have already submitted it to the team for analysis.

°°°

dji-dev avatar Sep 13 '23 06:09 dji-dev

I have the same issue with the Mavic 2 Pro & Mavic 2 Enterprise Advanced with the latest flight parser version

DJIFlightRecord_2023-09-20_[11-48-18]_M2Pro.txt DJIFlightRecord_2023-09-20_[11-12-38]_M2A.txt

KG3RK3N avatar Sep 21 '23 09:09 KG3RK3N

Agent comment from yating.liao in Zendesk ticket #90687:

I will submit the document you provided to us for analysis by the engineers.

°°°

dji-dev avatar Sep 22 '23 04:09 dji-dev

Agent comment from yating.liao in Zendesk ticket #90687:

I hope this message finds you well. I would like to inquire about the environment in which FlightRecordParsingLib is running. This information is crucial for us to identify and resolve any issues you may be experiencing.

°°°

dji-dev avatar Sep 22 '23 04:09 dji-dev

Agent comment from yating.liao in Zendesk ticket #90687:I hope this message finds you well. I would like to inquire about the environment in which FlightRecordParsingLib is running. This information is crucial for us to identify and resolve any issues you may be experiencing.

°°°

Could the error be reproduced with my files?

On my side the drones are controlled by a RM500 with latest firmware. I tested the lib on Ubuntu 18.08 & 22.04.

KG3RK3N avatar Sep 25 '23 12:09 KG3RK3N

@dji-dev Do you have any updates about a fix for this problem?

KG3RK3N avatar Jan 08 '24 09:01 KG3RK3N

@dji-dev

Have the same issue with a "load file failed" result.

Work with this txt file:

DJIFlightRecord_2023-05-31_[14-03-13].txt

Daria-Shevchenko avatar Jan 12 '24 15:01 Daria-Shevchenko