DJI

Agent comment from yating.liao in Zendesk ticket #109703:I think you can provide us with crash logs, so the crash you are experiencing may not be related to the crash caused...

Agent comment from yating.liao in Zendesk ticket #110182:You can check if other exposure parameters are causing the screen to appear very dark. A quick way to do this is by...

Agent comment from yating.liao in Zendesk ticket #110182:Here is a video of a test I did on H20. The result I got is that the shutter speed does not change...

Agent comment from yating.liao in Zendesk ticket #110182:Could you provide us with a method to reproduce this issue on the default demo page? so we can better understand the scenario...

Agent comment from yating.liao in Zendesk ticket #110182:I will go and observe the default layout page while waiting for you to provide us with the steps that triggered this issue....

Agent comment from yating.liao in Zendesk ticket #110182:Yes, the camera image is like the photo you provided when asking the question, and the camera's exposure mode is probably manual. If...

Agent comment from yating.liao in Zendesk ticket #110182:The final presentation of the image is not only influenced by ISO, but also by the shutter speed. When the camera switches to...

Agent comment from yating.liao in Zendesk ticket #110182:Nominal behaviour should be that switching from Photo to Video Mode does not change the shutter speed, right, or if not possible that...

Agent comment from yating.liao in Zendesk ticket #110140:Are you referring to updating the Android version used for DJI RC for M300 RTK to version 8? I understand that there is...

Agent comment from SHENRONG.LE in Zendesk ticket #128039:Dear developers, Hello, thank you for contacting DJI Innovation. When the SD card is full, you will receive an error message that says...