DJI

Agent comment from SHENRONG.LE in Zendesk ticket #126544:Dear developers, Hello, thank you for contacting DJI Innovation. Unfortunately, MSDK does not provide an API for querying image metadata, which requires the...

Agent comment from SHENRONG.LE in Zendesk ticket #126544:Dear developers, Hello, thank you for contacting DJI Innovation. The drone's photos do store metadata /EXIF information inside, including key data such as...

Agent comment from yating.liao in Zendesk ticket #110006:The information I found indicates that the lenses in the H20 series do not have a white balance adjustment function. Can you adjust...

Agent comment from yating.liao in Zendesk ticket #110006:The maximum value provided by KeyISORange is the maximum value currently supported by the lens. Have you set the lens type to zoom...

Agent comment from yating.liao in Zendesk ticket #110006:I assume that you have set the lensType to default when obtaining ["ISO_100","ISO_200","ISO_400","ISO_800","ISO_1600","ISO_3200","ISO_6400","ISO_12800"], which is actually a method we do not recommend for...

Agent comment from yating.liao in Zendesk ticket #110006:Yes, I will submit your suggestion to the team. Perhaps we should provide explanations for users in the API documentation. °°°

Agent comment from YIGUI LIU in Zendesk ticket #140669:Dear Developer, The "Live stream is not ready error" means that the MSDK fails to successfully push the video stream to the...

Agent comment from YIGUI LIU in Zendesk ticket #135816:Dear Developer, Do you mean that the record/take photo buttons on the remote controller suddenly stopped working while flying with the MSDK...

Agent comment from YIGUI LIU in Zendesk ticket #135816:Dear Developer, What are the models of the drone and the remote controller you are using? Generally, the photo-taking and video-recording buttons...

Agent comment from YIGUI LIU in Zendesk ticket #135816:Dear Developer, After confirming with the MSDK R&D team, if you want to be able to use the physical buttons on the...