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Beim Scannen des QR-Codes ist ein unbekannter Fehler aufgetreten.

Open digitalfabrik-sentry[bot] opened this issue 1 year ago • 1 comments

Since this issue is also happening for the entitlementcard, it seems like its not only happening if you scan the wrong qr code on the pdf (sozialpass) Maybe we should investigate more and collect some additional data if possible

Sentry Issue: ENTITLEMENTCARD-APP-R

String: Beim Scannen des QR-Codes ist ein unbekannter Fehler aufgetreten.
  File "sentry.dart", line 12, in reportError
  File "activation_code_scanner_page.dart", line 50, in ActivationCodeScannerPage._onCodeScanned.showError
  File "activation_code_scanner_page.dart", line 69, in ActivationCodeScannerPage._onCodeScanned
  File "qr_code_scanner_page.dart", line 25, in QrCodeScannerPage._onCodeScanned
  File "qr_code_scanner.dart", line 127, in _QRViewState._onCodeScanned
...
(5 additional frame(s) were not displayed)

improved reporting in #1332 and may be fixed by #1355

f1sh1918 avatar Mar 25 '24 16:03 f1sh1918

we improved the issue reporting and it appeared that people are scanning the static verification code for activation instead of the big activation code from the pdf. Happened 29times last 30 days jfyi

@dkehne and @hauf-toni not sure if we can even make a better indication on the pdf what to scan.

On app side we can just show the user that its the wrong qr code that was scanned and indicate which qr code should be scanned instead

Added a pr to clarify error message a bit more https://github.com/digitalfabrik/entitlementcard/pull/1593

f1sh1918 avatar Aug 26 '24 12:08 f1sh1918

Sounds good..I guess if we show that they have scanned the wrong code, it's clearer

dkehne avatar Aug 26 '24 15:08 dkehne