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Published 20 hours ago • verified publisher icon digitalbitbox

Error: panicked at after unlocking

Open voyager-dotnet opened this issue 3 years ago • 3 comments

Hey,

I setup my new bitbox. After setting it up, I unplugged and replugged it. I entered the password to unlock the device and got the following error:

Error: panicked at `keystore unlock failed`, src/bitbox02-rust/src/workflow/unlock.rs:87:14`

bitbox-error

After I unplugged and tried again, it worked. Could not reproduce it a 2nd time. Do I have to be worried? Any idea why this happened?

voyager-dotnet avatar Apr 30 '21 09:04 voyager-dotnet

I believe this happened to me too on an Android with wonky usb-c connection when the device power got interrupted.

thisconnect avatar Apr 30 '21 11:04 thisconnect

Thanks for the report @voyager-dotnet . Does it happen everytime you unlock, or was it only one time?

Edit: sorry I read over this part

Could not reproduce it a 2nd time.

Do I have to be worried? Any idea why this happened?

We will investigate, but you have nothing to worry about. Just make sure that your backup is working properly. The reason is likely a transient communication problem of some sort.

benma avatar May 01 '21 12:05 benma

Adding more information to this error message so can have more to go on if it happens again: https://github.com/digitalbitbox/bitbox02-firmware/pull/757

benma avatar Jun 08 '21 21:06 benma