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No Doorbell in HomeKit to deactivate notifications

Open bruesche opened this issue 1 month ago • 3 comments

Is there an existing issue for this?

  • [x] I have searched the existing issues

Describe The Bug

Hi there

In homebridge I have my doorbell over home bridge-ring visible. But can't see the doorbell in my HomeKit. So the problem is, somebody rings on the doorbell and I get the notification "someone's at the door" but I can't deactivate the notification because in HomeKit is no device to deactivate the notification. Is it a bug or my config error?

How can I deactivate the notification for the doorbell in HomeKit?

Can anybody help me?

Thx

To Reproduce

No response

Expected behavior

could activate and deactivate notifications for doorbell in HomeKit

Relevant log output


Screenshots

No response

Homebridge Ring Config

{
    "refreshToken": "",
    "alarmOnEntryDelay": false,
    "hideLightGroups": false,
    "hideDoorbellSwitch": false,
    "hideCameraLight": false,
    "hideCameraMotionSensor": false,
    "hideCameraSirenSwitch": false,
    "hideInHomeDoorbellSwitch": false,
    "hideAlarmSirenSwitch": false,
    "showPanicButtons": false,
    "avoidSnapshotBatteryDrain": false,
    "debug": false,
    "disableLogs": false,
    "_bridge": {
        "username": "",
        "port": 32767
    },
    "platform": "Ring"
}

Additional context

I use the homebridge image from homebridge.io

OS

Debian GNU/Linux Bookworm (12)

Node.js Version

v24.11.1

NPM Version

rpm not installed

Homebridge/HOOBs Version

v1.11.1

Homebridge Ring Plugin Version

v14.2.0

Operating System

Debian GNU/Linux Bookworm (12)

bruesche avatar Dec 09 '25 13:12 bruesche

I am interested in this as well, but rather because I do not receive doorbell notifications in HomeKIt.

philippreinecke-star avatar Dec 09 '25 18:12 philippreinecke-star

Cameras/Doorbells must be added to Homekit as standalone accessories, they do not appear as part of the bridge. Did you do this?

tsightler avatar Dec 09 '25 20:12 tsightler

Hi,

i installed Ring Intercom at my door opening system. I installed homebridge-ring and connected it to ring. I defined a childprocess connected it to HomeKit.

What must I do to connect the "doorbell" as standalone?

Thx for advice.

bruesche avatar Dec 10 '25 07:12 bruesche

Please be specific in your wording when referring to your device, Ring Intercom is not the same as a Ring Doobell. The original Ring Intercom did not have a video component and the current intercom support in homebridge-ring does not have any support for video.

It's possible that video support for the new Ring Video Intercom might come in the future, but most likely only if someone creates a PR. For now, only the basic features are supported.

Unfortunately, Homekit support for non-video doorbells is very limited, thus why you are not able to control notifications, this is already discussed in other issues. There is a PR https://github.com/dgreif/ring/pull/1589, which adds a way to turn it off on plugin side, but this was not merged and likely needs updates to be compatible with current versions. I can't make any promises if it will ever be supported, but if someone refreshes the PR, I think we'd be willing to consider it.

tsightler avatar Dec 12 '25 18:12 tsightler

No. I don‘t say anything about Video.

I have Ring intercom. Over Homebridge-Ring everythings works Fine. But Ring Interkom is shown in HomeKit only as Home Door. So i can Open The Door with HomeKit. In Homebridge there are to devices for Ring Interkom. The door where i can Open it an The Door Bell (Not visible in Homekit) Everything is Fine but i get two notifications when someone ring at the door (Ring intercom). One from Ring App and one from HomeKit. And every person in my home gets the door bell notification.

So I what HomeKit Not Send notifications for someone Ring the doorbell. But it is not visible in HomeKit so i can‘t Turn of notification for this device.

Is something wrong in my config? And i don‘t want to use any Video.

Please help

Und nochmal eben auf deutsch. Wenn ich Ring verbinde sehe ich in Homebridge drei Kacheln. Einen programmierbaren Schalter, einmal zum öffnen der Tür und einen für das Türklingeln (Batterie mal aussen vor gelassen). Ich sehe aber die Kachel Türklingel nicht in HomeKit. deswegen kann ich die Meldungen nicht ausschalten. Gibt es da eine Möglichkeit? In HomeKit kann ich nichts deaktivieren, da ich nichts sehe.

Bitte um Hilfe

bruesche avatar Dec 12 '25 20:12 bruesche

Please reopen it

bruesche avatar Dec 12 '25 20:12 bruesche

I already explained that this isn't possible today. Homekit is responsible for notification, not this plugin. Homekit does not fully support non-video doorbells (it expects all doorbells to be video doorbells). Without this, Homekit won't show the camera device which is where you can control notificaiton.

Again, it is discussed in mulitple threads and is a known limitation with Homekit. We've discussed several workarounds, such as having a dummy video device, but so far, none are implemented and, currently, none are planned.

Nobody that maintains this project has a Ring Intercom, nor are we likely to have them, so any improvement will likely need to come from users submitting a PR.

tsightler avatar Dec 12 '25 20:12 tsightler

Ok. Undestand. Sorry.

bruesche avatar Dec 12 '25 20:12 bruesche