Motion Sensor and Notifications Not Working in Home App

[larrysharon]

Bug Report

Describe the Bug

Motion sensor on the Ring Elite Doorbell is not working, nor are the activity notifications for motion or the doorbell press. Both motion and notifications are working in the Ring app.

To Reproduce

Steps to reproduce the behavior:

• Start Homebridge
• Attempt to ...
• See error

Expected behavior

Upon detecting motion and/or pressing the doorbell, Home app should receive push notification.

Screenshots/Logs

If applicable, add screenshots and log output to help explain your problem.

Additional context

Tried reinstalling the Ring plugin and resetting all home hubs. It used to work before without any issues and just stopped recently.

Homebridge Ring Config

Post homebridge-ring platform config without sensitive information

{
    "refreshToken": "XXX",
    "hideDoorbellSwitch": true,
    "platform": "Ring",
    "_bridge": {
        "username": "XXX",
        "port": 42430
    }
}

Environment

• OS: Ubuntu Focal Fossa
• NPM: v16.16.0
• homebridge-ring: v11.0.7
• homebridge: 1.5