ring icon indicating copy to clipboard operation
ring copied to clipboard

no live view but snapshots work

Open Fish2 opened this issue 1 year ago • 2 comments

Bug Report

Describe the Bug

no live view in home app

[7/23/2022, 7:18:17 PM] [Ring] iceConnectionStateChange: completed
[7/23/2022, 7:18:17 PM] [Ring] connectionStateChange: connecting
[7/23/2022, 7:18:17 PM] [Ring] iceConnectionStateChange: new
[7/23/2022, 7:18:17 PM] [Ring] iceConnectionStateChange: checking
[7/23/2022, 7:18:17 PM] [Ring] Activating Session
[7/23/2022, 7:18:17 PM] [Ring] Streaming active for Front Door (1.254s)
[7/23/2022, 7:18:17 PM] [Ring] iceConnectionStateChange: new
[7/23/2022, 7:18:17 PM] [Ring] iceConnectionStateChange: connected
[7/23/2022, 7:18:18 PM] [Ring] Received stream data from Front Door (1.735s) 

To Reproduce

open live view in he home app

Expected behavior

live view should display with in about 5s

Homebridge Ring Config

Post homebridge-ring platform config without sensitive information

    "refreshToken": "xxx",
    "hideLightGroups": false,
    "hideDoorbellSwitch": false,
    "hideCameraSirenSwitch": false,
    "hideInHomeDoorbellSwitch": false,
    "hideAlarmSirenSwitch": false,
    "hideUnsupportedServices": true,
    "cameraStatusPollingSeconds": 20,
    "cameraDingsPollingSeconds": 1,
    "locationModePollingSeconds": 0,
    "platform": "Ring"

Environment

  • OS: ubuntu 22.04
  • Node.js: v16.16.0
  • NPM: 8.11.0
  • homebridge-ring: v11.0.7
  • homebridge: v1.5.0

Fish2 avatar Jul 23 '22 18:07 Fish2

I have the same issue and from what it looks like the same versions of software.

databoy01 avatar Jul 24 '22 04:07 databoy01

Again same versions, the same issue.

It seems to be initialising the RTP stream to localhost:

From Ring (Front Door): Output #0, rtp, to 'rtp://127.0.0.1:51359?pkt_size=188':

metalshark avatar Aug 10 '22 05:08 metalshark

Update: very odd I haven't changed anything in my setup and now working again

Fish2 avatar Aug 13 '22 20:08 Fish2

Yea I have just finished moving all my homebridge off my pi to my home server but in that time the live view broke but snap shots work do you guys have any workaround

Noddley avatar Aug 14 '22 13:08 Noddley

Yea I have just finished moving all my homebridge off my pi to my home server but in that time the live view broke but snap shots work do you guys have any workaround

Install alternative version and pick v11.0.6.

metalshark avatar Aug 14 '22 13:08 metalshark

Closing in favor of #1005. This is a HOOBS only issue as far as I can tell

dgreif avatar Aug 16 '22 03:08 dgreif

Sorry to be posting everywhwere, but this issue seems to be back. Unsure of where this might be tracked.

It does occur in hoobs and homebridge. This includes the most recent version of the plug in as well as the beta.

raiubreaksthings avatar Aug 10 '23 18:08 raiubreaksthings

@raiubreaksthings i would ask you not to just be sorry but to stop doing it. It serves zero purpose to post this on multiple issues on the same project and it very annoying to maintainers. One post is plenty.

tsightler avatar Aug 10 '23 18:08 tsightler

No issue with mine as an FYI. Just verified and all cameras work perfectly.

databoy01 avatar Aug 10 '23 18:08 databoy01

Although I stopped using HOOBS and now just use Homebridge. Seems to be much better and very stable. HOOBS might be the issue, as it always seemed to me that they had more issues than the people using Homebridge. Suggest you try that route also.

databoy01 avatar Aug 10 '23 19:08 databoy01

No issue with mine as an FYI. Just verified and all cameras work perfectly.

What version of homebridge and plug in are you on?

Although I stopped using HOOBS and now just use Homebridge. Seems to be much better and very stable. HOOBS might be the issue, as it always seemed to me that they had more issues than the people using Homebridge. Suggest you try that route also.

I was using homebridge when the issue first came up. I switched to hoobs and same issue is present.

raiubreaksthings avatar Aug 10 '23 19:08 raiubreaksthings

v1.6.1 Homebridge homebridge-ring v11.8.1

hope this helps ya.

databoy01 avatar Aug 10 '23 23:08 databoy01