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Published 20 hours ago • verified publisher icon devlikeapro

[Feature Request] - Mark chat as unread

Open davidgabbay opened this issue 6 months ago • 3 comments

im missing the "mark as unread" its very helpful when the bot answers customer automatically - a greetings massage, than automatically the chat "unread massage" sign dissapears.

However still a human should read the customers message By marking the chat as "unread" the worker understands it was still not processed by human.

davidgabbay avatar Aug 14 '24 11:08 davidgabbay