[Chatwoot] - Multiple conversations being created when user forwards many messages or media

[gkp1]

Describe the bug

Multiple conversations being created when user starts a conversation by forwarding many messages or media. PS. my conversations start as pending and are immediately set to open by a bot but it shouldn't duplicate anyway because i marked 'pending' too in the config as explained below:

Using Config as oriented by docs:

    Select conversation behavior - Activity: Newest
    Use Conversation with Status - Use Only: Open, Pending, Snoozed

Version

Get the WAHA version by calling GET /api/version

{
GOWS (2025.9.6 PLUS)
}

Steps

To Reproduce Steps to reproduce the behavior:

1. Select conversation behavior - Activity: Newest
   

2. Use Conversation with Status - Use Only: Open, Pending, Snoozed
3. Receive many messages or media from a contact that forwarded multiple messages, contact with no conversation open or created
4. Waha will create 1 conversation for each message

Expected behavior

1 conversation created only with the messages

Screenshots

[OrionZap]

I was going to update today, answer me one thing, did you also change the chatwoot configuration to perform the tests as instructed?

[gkp1]

Yes it's disabled

[cristyanmarcelo]

@devlikepro Comigo acontece a mesma coisa, estou na última versão.

[OrionZap]

@devlikepro 👀

[cristyanmarcelo]

+1