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[WEBJS][ChatWoot] - Chatwoot integration messages sent via API not appear in customer chat

Open filippobenozzi opened this issue 5 months ago • 10 comments

Describe the bug

If a message is sent through API or via the WhatsApp App and not via Chatwoot It will appear in a common chat and not in the chat of that customer, while from the screenshot in the documentation the behaviour appear to be different

Version

2025.7.5

filippobenozzi avatar Jul 23 '25 09:07 filippobenozzi