Open CTI with Lightning component

[aish2903]

Hi,

I'm completely new to Open CTI. Just had a question if it is possible to refer a Lightning component directly from the Call center'c CTI adapter URL instead of calling the Visualforce page.

[dlouvton]

No

On Sun, Sep 9, 2018, 22:27 aish2903 [email protected] wrote:

Hi,

I'm completely new to Open CTI. Just had a question if it is possible to refer a Lightning component directly from the Call center'c CTI adapter URL instead of calling the Visualforce page.

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[ibrahimryu]

Hello dlouvton, i'm trying to use open cti with this import in my aura component without using visualforce page <ltng:require scripts="/support/api/47.0/lightning/opencti_min.js"></ltng:require> but the callback does not work when i try : `

    disableClickToDial: function(helper) {
          sforce.opencti.disableClickToDial({callback: (response) => {
                  helper.callback(response);
              }
          });
      },

callback: function(response) {
    if (response.success) {
        console.debug('API method call executed successfully!');
    } else {
        console.error('Something went wrong! Errors:', response.errors);
    }
},

` i wonna know if there is solution to this issue. Thanks