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"Another program is currently using this file"

Open pauloneill opened this issue 7 years ago • 7 comments

Hi there Just found your app - looks interesting btw I can't get it to run on one of my PCs. I get an error "Another program is currently using this file" and wondered if anyone else has seeb this and has a reslution.

For issues give the following informations related to your problem:

  • [ ] System Designer version number: whatever the latest is today (5 Nov 2018)
  • [ ] System Designer platform: Windows
  • [ ] Your OS version: Windows 10 Pro
  • [ ] If use on a phone, please give the model: n/a
  • [ ] Steps to reproduce the problem

It happens when I open the app.

I'm sure this is a config thing (I'm a developer too) but have no idea where to start...any help would be greatly apprecaited.

TIA Paul

pauloneill avatar Nov 05 '18 00:11 pauloneill

Hi,

this issue is probably related to Electron, so what you can do is:

  • try to remove and reinstall the app to see if it is better,
  • if not, wait for one day or two: a new version of System Designer (v3.2.0) will be available very soon on the Windows Store with an updated version of Electron,
  • if you want to test right now the update, you can build your own version of System Designer for Windows and check if you still have the issue.

Hope it helps.

Erwan

ecarriou avatar Nov 05 '18 07:11 ecarriou

Thanks Erwan

I only have 1 PC it doesn’t work on so I’ll wait for the update.

Thanks for the prompt response…. 😊 Best regards, Paul p: (08) 9200 4431 e: [email protected]mailto:[email protected] w: www.insilico.com.auhttp://www.insilico.com.au/ Simplifying Business With Custom Software Please consider the environment before printing this email

From: Erwan Carriou [email protected] Sent: Monday, November 5, 2018 3:09 PM To: design-first/system-designer [email protected] Cc: Paul O'Neill [email protected]; Author [email protected] Subject: Re: [design-first/system-designer] "Another program is currently using this file" (#116)

Hi,

this issue is probably related to Electronhttps://electronjs.org, so what you can do is:

  • try to remove and reinstall the app to see if it is better,
  • if not, wait for one day or two: a new version of System Designer (v3.2.0) will be available very soon on the Windows Store with an updated version of Electron,
  • if you want to test right now the update, you can build your own version of System Designer for Windowshttps://github.com/design-first/system-designer-electron and check if you still have the issue.

Hope it helps.

Erwan

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/design-first/system-designer/issues/116#issuecomment-435774649, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AAHhCYn648Ox6IQI049BrJRUbpTWKd9eks5ur-P8gaJpZM4YNltg.

pauloneill avatar Nov 05 '18 23:11 pauloneill

Hi Erwan

Just got updated to version 3.2.0 – same problem.

I uninstalled and reinstalled and still no luck.

I’m not familiar with Electron – can/should I install it manually and the reinstall your program?

Thanks for your help 😊 Best regards, Paul p: (08) 9200 4431 e: [email protected]mailto:[email protected] w: www.insilico.com.auhttp://www.insilico.com.au/ Simplifying Business With Custom Software Please consider the environment before printing this email

From: Paul O'Neill Sent: Tuesday, November 6, 2018 7:42 AM To: 'design-first/system-designer' [email protected]; design-first/system-designer [email protected] Cc: Author [email protected] Subject: RE: [design-first/system-designer] "Another program is currently using this file" (#116)

Thanks Erwan

I only have 1 PC it doesn’t work on so I’ll wait for the update.

Thanks for the prompt response…. 😊 Best regards, Paul p: (08) 9200 4431 e: [email protected]mailto:[email protected] w: www.insilico.com.auhttp://www.insilico.com.au/ Simplifying Business With Custom Software Please consider the environment before printing this email

From: Erwan Carriou <[email protected]mailto:[email protected]> Sent: Monday, November 5, 2018 3:09 PM To: design-first/system-designer <[email protected]mailto:[email protected]> Cc: Paul O'Neill <[email protected]mailto:[email protected]>; Author <[email protected]mailto:[email protected]> Subject: Re: [design-first/system-designer] "Another program is currently using this file" (#116)

Hi,

this issue is probably related to Electronhttps://electronjs.org, so what you can do is:

  • try to remove and reinstall the app to see if it is better,
  • if not, wait for one day or two: a new version of System Designer (v3.2.0) will be available very soon on the Windows Store with an updated version of Electron,
  • if you want to test right now the update, you can build your own version of System Designer for Windowshttps://github.com/design-first/system-designer-electron and check if you still have the issue.

Hope it helps.

Erwan

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/design-first/system-designer/issues/116#issuecomment-435774649, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AAHhCYn648Ox6IQI049BrJRUbpTWKd9eks5ur-P8gaJpZM4YNltg.

pauloneill avatar Nov 06 '18 00:11 pauloneill

Hi,

let's try this:

  • uninstall System Designer,
  • remove the folder C:\Users\[you_user_name]\AppData\Roaming\System Designer and
  • re-install System Designer.

Installation via Windows Store and manual installation can work together, so you can try it. The only thing you need to have is Node installed on your PC, then :

  • download the zip from the GitHub repository,
  • unzip it,
  • open the command tool and go to system-designer-electron-master folder,
  • run npm i and
  • run npm start.

I will investigate about your error.

Erwan

ecarriou avatar Nov 06 '18 07:11 ecarriou

Hi Erwan

Well I think you helped identify the problem…

I didn’t have a folder in AppData after uninstalling the program but when I ran “npm i”, I got this error:

:\Users\poneill\Documents\Projects\system-designer-electron-master>npm i npm ERR! Windows_NT 10.0.17134 npm ERR! argv "C:\Program Files\nodejs\node.exe" "C:\Users\poneill\AppData\Roaming\npm\node_modules\npm\bin\npm-cli.js" "i" npm ERR! node v8.12.0 npm ERR! npm v3.3.9 npm ERR! code MODULE_NOT_FOUND

npm ERR! Cannot find module 'internal/util/types' npm ERR! npm ERR! If you need help, you may report this error at: npm ERR! https://github.com/npm/npm/issues

npm ERR! Please include the following file with any support request: npm ERR! C:\Users\poneill\Documents\Projects\system-designer-electron-master\npm-debug.log

Not sure why this is happening on one PC and not the others though…

Thanks Erwan Best regards, Paul p: (08) 9200 4431 e: [email protected]mailto:[email protected] w: www.insilico.com.auhttp://www.insilico.com.au/ Simplifying Business With Custom Software Please consider the environment before printing this email

From: Erwan Carriou [email protected] Sent: Tuesday, November 6, 2018 3:24 PM To: design-first/system-designer [email protected] Cc: Paul O'Neill [email protected]; Author [email protected] Subject: Re: [design-first/system-designer] "Another program is currently using this file" (#116)

Hi,

let's try this:

  • uninstall System Designer,
  • remove the folder C:\Users[you_user_name]\AppData\Roaming\System Designer and
  • re-install System Designer.

Installation via Windows Store and manual installation can work together, so you can try it. The only think you need to have is Nodehttps://nodejs.org/en/ installed on your PC, then :

I will investigate about your error.

Erwan

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/design-first/system-designer/issues/116#issuecomment-436155226, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AAHhCVF4LdvH6RH1-4kcbLvv40LLSX0uks5usTkIgaJpZM4YNltg.

pauloneill avatar Nov 06 '18 08:11 pauloneill

Hi,

you get this error after npm i because you need to update npm I think. To do so, run npm i npm@latest -g and retry then with npm i, it should work.

If not, you can use the HTML5 version of System Designer, it has 95% of the feature of the desktop version, works offline and all your data are saved in your browser (and never send to a server).

Erwan

ecarriou avatar Nov 06 '18 19:11 ecarriou

Hi Erwan

There’s clearly something wrong with my PC – I think it may have multiple instances of Node/NPM installed.

I will purse the “Cannot find module 'internal/util/types'” error separately and once resolved, will get back to you if I still have troubles with System Designer.

I still have it running on my laptop so can export the files as required.

Thank you for your help thus far – much appreciated! 😊

Best regards, Paul p: (08) 9200 4431 e: [email protected]mailto:[email protected] w: www.insilico.com.auhttp://www.insilico.com.au/ Simplifying Business With Custom Software Please consider the environment before printing this email

From: Erwan Carriou [email protected] Sent: Wednesday, November 7, 2018 3:43 AM To: design-first/system-designer [email protected] Cc: Paul O'Neill [email protected]; Author [email protected] Subject: Re: [design-first/system-designer] "Another program is currently using this file" (#116)

Hi,

you get this error after npm i because you need to update npm I think. To do so, run npm i npm@latest -g and retry then with npm i, it should work.

If not, you can use the HTML5 version of System Designerhttps://designfirst.io/designer/, it has 95% of the feature of the desktop version, works offline and all your data are saved in your browser (and never send to a server).

Erwan

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/design-first/system-designer/issues/116#issuecomment-436383108, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AAHhCTqjtdfWJGmnt3wD0-f32eM8F3g6ks5useZLgaJpZM4YNltg.

pauloneill avatar Nov 07 '18 00:11 pauloneill