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Published 20 hours ago • verified publisher icon dequis

No User Names

Open KlausiMaus opened this issue 3 years ago • 20 comments

Since yesterday I see instead of names numbers of users.

KlausiMaus avatar Sep 18 '20 11:09 KlausiMaus

A customer of mine has this as well.

ychromosome avatar Sep 18 '20 21:09 ychromosome

..."customer"?

dequis avatar Sep 18 '20 23:09 dequis

Is this a general problem or does it just affect my installation? What can I do to see the names again?

KlausiMaus avatar Sep 19 '20 10:09 KlausiMaus

@dequis I do not sell your stuff. I just help elderly people with things around the internet. He asked me what this is about and I reported it here since I use it as well ...

The strange thing is, that I do not have this problem, but I do not know what is different between his and my installation.

ychromosome avatar Sep 19 '20 12:09 ychromosome

same happening to me , maybe something change from Fb side?

haunter81 avatar Sep 19 '20 17:09 haunter81

+1 of happening to me too

hendricha avatar Sep 21 '20 12:09 hendricha

Just happened to me after reboot now.

3 people out of some 90 do have names though, and not custom set ones.

x33st0rm avatar Sep 21 '20 16:09 x33st0rm

I've been having this problem too. I looked throughout the issues and decided to try the "erase and re-add facebook account" that helped someone in the past with this sort of issue. Well, it doesn't really help, and actually makes it far worse.
At this point my facebook IM has 2 users when there should be like 200, their names are back, but it is putting everyone in "Facebook Non-Friends" by default, friend or not. They're only there because I sent/received messages from them since the account was enabled. Icons aren't updating either. Not sure if get-info ever worked, but it definitely doesn't right now.

I watched the debug for a while but I have no idea whats really going on in it but I did see the presence was being sent so it should have a bigger list of whats going on than it does

Rina-Y avatar Sep 23 '20 03:09 Rina-Y

Then suddenly today everything starts working again. I'm confused.

Rina-Y avatar Sep 23 '20 19:09 Rina-Y

Yes, the same for me too, now the names are displayed again. I am also a bit confused!

KlausiMaus avatar Sep 23 '20 19:09 KlausiMaus

Back to normal here again too.

x33st0rm avatar Sep 25 '20 14:09 x33st0rm

Just started happening to my wife today, so appears to be user-specific, I just hope it goes away in a few days for her too! Is @dequis still maintaining the project?

greatquux avatar Sep 28 '20 18:09 greatquux

This issue appeared for me today.

ls-1N avatar Oct 04 '20 07:10 ls-1N

Anything I could try resetting or deleting? Removing the offending FB account and re-adding it left the FB account completely unusable - no friends/contacts. Nothing obvious in the System log. Only showed my FB account as logging in. (I made a backup before that, so my status is again the one where user names are replaced by numbers).

ls-1N avatar Oct 06 '20 06:10 ls-1N

This happened to me just now, when I restarted Pidgin just after it crashed.

rrthomas avatar Oct 07 '20 19:10 rrthomas

Issue disappeared for me roughly 2 days ago.

ls-1N avatar Oct 12 '20 16:10 ls-1N

@i-need-to-tell-you-something same here! Curious.

rrthomas avatar Oct 12 '20 18:10 rrthomas

I'm still on the wip-work-chat branch, because I only use the plugin for the workplace connection, and it's happening there as well.

EDIT deleted and re-added the account, it looks better now. Interesting bug.

petermolnar avatar Dec 10 '20 09:12 petermolnar

issue is not present when I built the tip of master

allanlaal avatar Feb 06 '21 13:02 allanlaal

This one is back for me, but I have the wip-work-chat branch merged to master.

EDIT I re-created the account, and the problem went away - for now.

petermolnar avatar Feb 17 '21 10:02 petermolnar