LivePerson LiveEdge New Collector

[amshamah419]

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Status

• [x] In Progress
• [ ] Ready
• [ ] In Hold - (Reason for hold)

Related Issues

fixes: https://jira-dc.paloaltonetworks.com/browse/CIAC-14807

Description

This pull request introduces the new LiveEngage LivePerson integration (Pack: LiveEngage LivePerson), designed to collect audit events from the LivePerson Conversational Cloud.

This event collector fetches data from the LivePerson Audit Trail API and supports the following:

• OAuth 2.0 Authentication: Uses Client ID and Client Secret for secure, token-based auth.
• Dynamic API Discovery: The integration automatically discovers the correct Event API domain using the LivePerson Domain API. This simplifies setup for the user, requiring only their Account ID and a single Authorization Server URL.
• Resilient Event Fetching: Implements a robust, paginated fetch loop (offset/first) to reliably pull all events.
• Stateful Collection: Tracks the timestamp of the last fetched event to prevent duplication.

Must have

• [x] Tests
• [x] Documentation

[github-actions[bot]]

Coverage Report

File	Stmts	Miss	Cover	Missing
Packs/LiveEngageLivePerson/Integrations/LiveEngageLivePerson
LiveEngageLivePerson.py	223	16	92%	103–105, 145–147, 156, 307, 435, 456–457, 460, 466, 468–469, 474
TOTAL	223	16	92%

Tests	Skipped	Failures	Errors	Time
34	0 :zzz:	0 :x:	0 :fire:	2.426s :stopwatch:

[content-bot]

Validate summary The following errors were thrown as a part of this pr: . If the AG100 validation in the pre-commit GitHub Action fails, the pull request cannot be force-merged.

Verdict: PR can be force merged from validate perspective? ✅