deltachat-android
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deltachat
crash when opening a chat with voice messages on a Neptune Pine watch
- Operating System (Linux/Mac/Windows/iOS/Android):Android 4.1.2
- Delta Chat Version:1.12.3 (also nightly 2020-08-26)
- Expected behavior: Selector Chat opens
- Actual behavior: Delta Chat crashes shortly after opening the chat
- Steps to reproduce the problem: Opening a chat with a received voice message as the last message
- Video: https://videobin.org/+1bid/1hwk.html
@icke68746 Thanks for reporting, unfortunately I cannot reproduce this with version 1.12.5, but I am using Android 10.
i also tried (on android7), without success, might be releated to android4 and/or some special device @icke68746 maybe you can post a log, so that one can get an idea what is going wrong.
A great program, it is not a big effort to report a bug. It's also nice that you still support old Android versions! Thanks!
It is a mobile phone watch (neptune Pine) from a Canadian manufacturer.
Unfortunately logcat -v time -s DeltaChat >> /sdcard/filename.log does not work.
Now that further communication via the desktop program has been established, I can use DeltaChat on my mobile phone again. First he left the chat when I scrolled up to the voice messages, now this does not happen anymore, I can even play both voice messages. From my point of view we can close the case.
Many greetings from Germany, Mike
Automatically translated with Deepl.com
--Original--
Ein tolles Programm, da ist es kein großer Aufwand, ein Fehler zu melden. Es ist auch schön, dass ihr noch so alte Androidversionen unterstützt! Danke!
Es handelt sich um eine Handyuhr (neptune Pine) eines kanadischen Herstellers.
Leider funktioniert logcat -v time -s DeltaChat >> /sdcard/Dateiname.log nicht.
Nachdem jetzt die weitere Kommunikation über das Desktopprogramm stattfand, kann ich DeltaChat auf dem Handy wieder benutzen. Zuerst verließ er noch den Chat, als ich zu den Sprachnachrichten hochscrollte, jetzt passiert dies nicht mehr, ich kann sogar beide Sprachnachrichten abspielen. Aus meiner Sicht können wir den Fall zu den Akten legen.
Viele Grüße aus Deutschland, Mike
to be honest, i have never tested Delta Chat on a watch :) however, with some chance the crash is also visible on next app start at "settings / advanced / view log".
and thanks for the praise :)
Hello everybody! It has appeared again. But I use the nightly version 1.13.0-gplay-debug. I received a voice message, one of them was played, all others not anymore. When trying to play it - I was already in the chat - the screen turned white and Delta Chat crashed. After restarting Delta Chat, it crashed when you visited the chat with the voice messages. This time I saved the log file. Greeting Mike deltachat-log-20200903-160853.txt
unfortunately, at a first glance, there is no crash reported in the logfile, for whatever reason.
I guess this is the part where things get out of control:
09-03 16:07:25.120 4950 5034 E ACodec : huiy: width = 4096, height = 1455812116
09-03 16:07:25.120 4950 5035 E ACodec : huiy: width = 4096, height = 1456860692
09-03 16:07:25.150 4950 5035 E ACodec : Unable to instantiate decoder 'OMX.qcom.audio.decoder.aac'.
09-03 16:07:25.150 4950 5035 E MediaCodec: Codec reported an error. (omx error 0x80001003, internalError -2147483648)
09-03 16:07:25.170 4950 5024 F libc : Fatal signal 11 (SIGSEGV) at 0x00000008 (code=1), thread 5024 (ExoPlayerImplIn)
09-03 16:07:25.170 4950 5042 E ACodec : huiy: width = 4096, height = 1469586964
09-03 16:07:25.180 4950 5043 E ACodec : huiy: width = 4096, height = 1470635540
09-03 16:07:25.180 4950 5042 E ACodec : Unable to instantiate decoder 'OMX.qcom.audio.decoder.aac'.
09-03 16:07:25.180 4950 5042 E MediaCodec: Codec reported an error. (omx error 0x80001003, internalError -2147483648)
09-03 16:07:25.180 4950 5022 F libc : Fatal signal 11 (SIGSEGV) at 0x00000008 (code=1), thread 5022 (ExoPlayerImplIn)
09-03 16:07:25.180 4950 5043 E ACodec : Unable to instantiate decoder 'OMX.qcom.audio.decoder.aac'.
09-03 16:07:25.180 4950 5043 E MediaCodec: Codec reported an error. (omx error 0x80001003, internalError -2147483648)
09-03 16:07:25.180 4950 5018 F libc : Fatal signal 11 (SIGSEGV) at 0x00000008 (code=1), thread 5018 (ExoPlayerImplIn)
There seems to be a problem with calculating height(s):
09-03 16:07:25.120 4950 5034 E ACodec : huiy: width = 4096, height = 1455812116
09-03 16:07:25.120 4950 5035 E ACodec : huiy: width = 4096, height = 1456860692
1456860692 - 1455812116 = 1048576
09-03 16:07:25.170 4950 5042 E ACodec : huiy: width = 4096, height = 1469586964
09-03 16:07:25.180 4950 5043 E ACodec : huiy: width = 4096, height = 1470635540
1470635540 - 1469586964 = 1048576
@icke68746 Could you tell anything about the resolution(s) of these videos? Edit: Arrgh, nothing to report about videos here, sorry, my bad! ;)
good catch, @gerryfrancis , i've overseen that (was seeking for a stack trace)
not sure, what width/height mean in the context of a codec though; the issue as such seems to be in the used exoplayer library.
maybe the device lacks aac support - if so, we won't be able to playback the message, however, should should show an error and not crash :)
@icke68746 I allowed myself to cut a frame out of your video:
The received files have 0:00 length each, so I think their contents were not loaded at all. Does your contact use Delta Chat, too?
Yes, my contact also uses Delta Chat. But I have already received voice messages from the same contact that were playable.
@icke68746 That is a good hint. Could you check if the (non-playable) received voice messages (which are AAC ADTS files) can be played well with another app (e.g. VLC Player) on a different system? Maybe the files have been created or sent falsely.
Yes, they can be played on another system. (Tested with deltachat-desktop under Linux)
@icke68746 Thanks for clarifying. I wonder why playback sometimes works fine and sometimes not on your device. I have read somewhere that if the hardware decoder cannot be initialized for whatever reason, a software decoder should take over. Could you post a log made during a successful playback, please? Maybe we can see some enlightening differences in there.
@gerryfrancis I got a voice message and could play it. It was sent at 20:08 and arrived at 21:10. deltachat-log-20200907-211101.txt
@icke68746 Thanks for coming back so quickly. :+1: I think I have nailed it down to this:
09-07 21:08:50.760 1908 6134 E MediaCodec: Codec reported an error. (omx error 0x80001003, internalError -2147483648)
Googling for omx error 0x80001003 got me here:
https://bugzilla.mozilla.org/show_bug.cgi?id=1307864#c17
It seems that we have to avoid instantiating the decoder multiple times, because some devices do not support it. (Maybe the Neptune Pine is one of them.)
Video: https://videobin.org/+1bid/1hwk.html
The issue is so old https://videobin.org/ shows "Service Unavailable" now.
closing stale issue that no dev could reproduce; also watches are not an officially supported target