WIN10 home "Unknown USB Device"

[Olfried2]

Hallo, after the update yesterday, windows doesn't like the duckypad anymore. In device manager the pad will be (not) recocgnized as "Unknown USB Device (Device descriptor request failed)" OS-Info Version 2004 OS build 19041.867 Experience Windows feature experience pack 120.2212.551.0

Duckypad FW 0.16.0

Any ideas how to get it back to work ? Thanks in advance

[dekuNukem]

Hi there! It looks more like a cable issue than the pad itself. Here's a few things to try out:

• Try a different USB cable

• Make sure it's plugged in all the way

• Plug it directly into the computer instead of through a USB hub

• Try it on a different computer

Let me know how it goes!

[dekuNukem]

By the way, it is not possible to brick the device, so you can always go through the procedure flash any version of the firmware you like.

[Olfried2]

It seems that a different cable will do the job, I'll investigate further behaviour.