Home Assistant integration: current temperature always 0

[hzpz]

Hey everyone,

thanks to this great project, I was able to integrate my HiSense A/Cs into Home Assistant easily. Thank you very much! Everything seems to be running flawlessly, except for one thing: The current temperature shown in Home Assistant is always 0. Do I need to change some configuration to make it work?

I am using Home Assistant 2021.4.6 with HiSense Air Conditioners add-on 0.3.9 and Mosquitto broker 5.1.1. My app code is hisense-eu, the model is Smart-1-110-eu. I don't see any errors in the log.

Let me know if you need more info. Thanks in advance!

[MadDoct]

Me too... Strange...

Here's part of the log (not sure if it is related to this issue...):

I0514 09:47:40.911  query_handlers.py:136] Decrypted: {"seq_no":12862,"data":{}}
I0514 09:47:40.912  query_handlers.py:82] Unsupported update message = 12862
I0514 09:47:40.912  web_log.py:206] 192.168.2.76 [14/May/2021:08:47:40 +0000] "POST /local_lan/property/datapoint.json?cmd_id=2965&status=404 HTTP/1.1" 200 149 "-" "-"
D0514 09:47:40.979  notifier.py:112] [KeepAlive] Sending PUT http://192.168.XXX.XXX/local_reg.json {"local_reg": {"ip": "192.168.XXX.XXX", "notify": 1, "port": 222, "uri": "/local_lan"}}
D0514 09:47:40.979  notifier.py:112] [KeepAlive] Sending PUT http://192.168.XXX.XXX/local_reg.json {"local_reg": {"ip": "192.168.XXX.XXX", "notify": 1, "port": 222, "uri": "/local_lan"}}
D0514 09:47:40.980  notifier.py:112] [KeepAlive] Sending PUT http://192.168.XXX.XXX/local_reg.json {"local_reg": {"ip": "192.168.XXX.XXX", "notify": 1, "port": 222, "uri": "/local_lan"}}
D0514 09:47:40.982  query_handlers.py:122] Encrypting: {"seq_no": 3308, "data": {"cmds": [{"cmd": {"method": "GET", "resource": "property.json?name=t_temp", "uri": "/local_lan/property/datapoint.json", "data": "", "cmd_id": 2965}}]}}
I0514 09:47:40.982  web_log.py:206] 192.168.2.75 [14/May/2021:08:47:40 +0000] "GET /local_lan/commands.json HTTP/1.1" 200 481 "-" "-"
D0514 09:47:40.984  query_handlers.py:122] Encrypting: {"seq_no": 3300, "data": {"cmds": [{"cmd": {"method": "GET", "resource": "property.json?name=t_sleep", "uri": "/local_lan/property/datapoint.json", "data": "", "cmd_id": 2964}}]}}
I0514 09:47:40.984  web_log.py:206] 192.168.2.79 [14/May/2021:08:47:40 +0000] "GET /local_lan/commands.json HTTP/1.1" 200 481 "-" "-"
I0514 09:47:41.020  query_handlers.py:136] Decrypted: {"seq_no":12864,"data":{}}
I0514 09:47:41.020  query_handlers.py:82] Unsupported update message = 12864
I0514 09:47:41.020  web_log.py:206] 192.168.2.75 [14/May/2021:08:47:41 +0000] "POST /local_lan/property/datapoint.json?cmd_id=2965&status=404 HTTP/1.1" 200 149 "-" "-"

[deiger]

Some A/Cs simply do not support providing the environment temperature, so it default to 0. I need to map them out and disable it for them.

[MadDoct]

Well, sometimes it reports temperature, but doesn't seem to be real. Now, one of the units is reporting 27ºC for the last 2 days and before was showing 0 for 3 days. Another unit showed 20ºC when it was setup and now is always 0. They are hisense luso units (a "rebrand" of hisense confort units) and the app is hisense-eu.

[MadDoct]

Just tested the app and the temperature is reported correctly... So, not a limitation of the unit...

[attenzione]

@MadDoct @deiger seems I'm having the same issue. I have two units and both show the same temperature for days since integration (probably was correct temperature at the time of integration, because one is 25 and another is 21)

[papka1974]

Same for me. Problem appears IMHO 2 releases of HA ago. Before, everything was fine with environment temperature.

[papka1974]

Seems like now everything not working correct. Turning on Hisense Aircon on cooling, it remains on heating, whenever on card showing cooling. Maybe to try to remove and setup again?

[papka1974]

So. I found the source of the problem. When I occasionally checked HiSmart app, all my AC's were offline. I removed one ac from app and tried to connect again - no success, binding failed. Since I'm using Adguard home, I turned it off and directly set my DNS to Cloud flare (1.1.1.1 and 1.0.0.1), tried to add AC again - success! Restarted HA and temperature in place for this particular AC. Hope this will help.

[attenzione]

I can confirm @papka1974. I have blocked my both AC from accessing the internet after a successful setup in HA. After that AC temperatures in HA were never changed. Now I allowed it and Hisense app works again and temperatures are updated in HA.

[gianricod]

thanks @deiger for the hard and nice work on this I have the same issue when blocking cloud , in my case i'am assigning a wrong dns address with dhcp to the units so they cannot reach the cloud i wonder if the units stop dumping the readings in that case. anyone had success with blocking the cloud access and keep having correct readings?

[deiger]

I've blocked Internet access for my AC over a year ago, and it works continuously through HA. I'm not using the mobile app though - I've deleted it from my phone even before setting up the functionality in HA.