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"Avatar could not be loaded correctly" error when trying to enter a scene

Open kwssbocian opened this issue 2 years ago • 0 comments

Description: It has been reported by a user on Twitter that on Web attempting to enter a scene results in a crash with the error message "Avatar could not be loaded correctly". Issue has been reported to be occurring for various scenes.

Reproduction rate: 1/5 - issue could not be reproduced on QA side

Steps to reproduce:

  1. Log in using a wallet account.
  2. Use the command /goto 4,-111 to teleport to the scene.
  3. Observe the browser window.

Results:
Scene does not load and the client crashes with the error message "Avatar could not be loaded correctly".

Expected results: Scene loads without issues.

Notes:

  • Platforms: Windows web, wallet login.
  • Issue occurs for production branch.
  • Please see the attached screenshotfor reference. FgCEdBpVsAAb8ez.jfif

kwssbocian avatar Oct 28 '22 12:10 kwssbocian