deadlyjack
request refund link doesn't work
Check for existing issues
- [x] Completed
Describe the bug / provide steps to reproduce it
hi
i purchased the ssh plugin unaware you don't need it for using sftp.
it also doesn't work, constantly getting i/o errors.
i tried to request a refund but the link to pay.google.com doesn't let you do anything.
i tired requesting a refund from google play refund, but they didn't give me one even though the app doesn't work.
Environment
Android 16
If applicable, add mockups / screenshots regarding your vision
No response
If applicable, attach your Acode.log file to this issue.
Acode.log
@stevene1919 Hey, Firstly I'll provide you some links. Suggested by Google (officially themselves) for refunds on the Play Store. Note: I don't know how valid they are, I'm just helping you, the links are Suggested by Google. On their Support Section.
-
How-to Refund article: https://support.google.com/googleplay/answer/15574897 (scroll down, after opening)
-
To check Refund statuses: https://support.google.com/googleplay/answer/15576615
Try the above Links. If they don't work. You have to contact the Developer of App, Via one of these modes: Email, Telegram, Discord, OR here on GitHub.
Check for existing issues
- [x] Completed
Describe the bug / provide steps to reproduce it
hi
i purchased the ssh plugin unaware you don't need it for using sftp.
it also doesn't work, constantly getting i/o errors.
i tried to request a refund but the link to pay.google.com doesn't let you do anything.
i tired requesting a refund from google play refund, but they didn't give me one even though the app doesn't work.
Environment
Android 16
If applicable, add mockups / screenshots regarding your vision
No response
If applicable, attach your Acode.log file to this issue.
Acode.log
Refund takes 4-5 buisness days after clicking on refund button
@stevene1919 Hey, Firstly I'll provide you some links. Suggested by Google (officially themselves) for refunds on the Play Store. Note: I don't know how valid they are, I'm just helping you, the links are Suggested by Google. On their Support Section.
- How-to Refund article: https://support.google.com/googleplay/answer/15574897 (scroll down, after opening)
- To check Refund statuses: https://support.google.com/googleplay/answer/15576615
Try the above Links. If they don't work. You have to contact the Developer of App, Via one of these modes: Email, Telegram, Discord, OR here on GitHub.
i tried that, they denied it unfortunately.
@stevene1919 Hey, Firstly I'll provide you some links. Suggested by Google (officially themselves) for refunds on the Play Store. Note: I don't know how valid they are, I'm just helping you, the links are Suggested by Google. On their Support Section.
- How-to Refund article: https://support.google.com/googleplay/answer/15574897 (scroll down, after opening)
- To check Refund statuses: https://support.google.com/googleplay/answer/15576615
Try the above Links. If they don't work. You have to contact the Developer of App, Via one of these modes: Email, Telegram, Discord, OR here on GitHub.
i tried that, they denied it unfortunately.
Has the Developer of App denied too?
@UnschooledGamer @RohitKushvaha01
Refund takes 4-5 buisness days after clicking on refund button
the link in the plugin "refund" just drops me at wallet.google.com doesn't appear to do anything .
@stevene1919 I accidentally clicked the refund button a few days ago, left the webpage without doing anything, and today I got the refund. So, you just have to wait at least 7 days.
Closing this issue for now, you can reopen this after 7 days if nothing happens
no payment was refunded, checked google play payments, google wallet and my bank.
it was only like $2 or something, but the point remains the refund link didn't work. please reopen as this is an issue ( I can't reopen it)
Hi there! 👋 We're working to clean up our issue tracker by closing older issues that might not be relevant anymore. If you are able to reproduce this issue in the latest version of Acode, please let us know by commenting on this issue(i.e Bump!), and we will keep it open. If you can't reproduce it, feel free to close the issue yourself. Otherwise, we'll close it in 14 days. Thanks for your help!
![github-actions[bot] avatar](https://avatars.githubusercontent.com/in/15368?v=4 "Published by a pub.dev verified publisher"){kind=small}
well that's pretty generic, like getting a refund for a plugin is something I'm going to do based on most functions being in the app i need and it not working.
maybe you should monitor and or test it. your app is pretty good and something like this could be an actual issue.
i completely forgot about this too and don't really need the $low priced refund. thanks 😃