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Failed execute orthofinder - traceback error

Open nataliagru1 opened this issue 3 years ago • 2 comments

Hello,

I am having issues running orthoFinder after downloading and unpacking the program.

When I run ./orthofinder I get this oe:

$ ./OrthoFinder/orthofinder

Traceback (most recent call last): File "PyInstaller/loader/rthooks/pyi_rth_certifi.py", line 11, in File "/tmp/pip-build-gBA2sl/pyinstaller/PyInstaller/loader/pyimod03_importers.py", line 395, in load_module File "ssl.py", line 98, in File "/tmp/pip-build-gBA2sl/pyinstaller/PyInstaller/loader/pyimod03_importers.py", line 684, in load_module ImportError: /lib64/libc.so.6: version `GLIBC_2.25' not found (required by /tmp/_MEItrDsGD/libcrypto.so.1.1) [25763] Failed to execute script pyi_rth_certifi

I am not sure what is causing this error. Python 3.7.7 is currently installed. Is anyone able to assist?

Thank you, Natalia

nataliagru1 avatar Feb 24 '22 17:02 nataliagru1

Hi Natalia

It could be that you are using a very old operating system that has an earlier version of GLIBC than 2.25. Try downloading the python source code version instead and use that, you'll also need to install the python numpy and scipy libraries.

Best wishes David

davidemms avatar Feb 24 '22 19:02 davidemms

Thank you David,

I will touch base if I run into further issues.

Best, Natalia

On Thu, Feb 24, 2022 at 2:29 PM David Emms @.***> wrote:

Hi Natalia

It could be that you are using a very old operating system that has an earlier version of GLIBC than 2.25. Try downloading the python source code version instead and use that, you'll also need to install the python numpy and scipy libraries.

Best wishes David

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-- Natalia T. Grube

Department of Biology Pennsylvania State University | PhD candidate

nataliagru1 avatar Feb 28 '22 16:02 nataliagru1