WebView2Utilities
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More logs for the report
Add more info to the report:
- The Watson bucket id are logged in event log. If possible, you should ask the customer to share the %SystemRoot%\System32\Winevt\Logs\Application.evtx file. The events can be viewed by Event Viewer (eventvwr.exe). The events to view are "Windows Logs/Application" events from "Application Error" and "Windows Error Reporting".
- Windows event logs are very useful source of information. The following events should be useful: %SystemRoot%\System32\Winevt\Logs\Application.evtx, which contains Watson info if crash happens. %SystemRoot%\System32\Winevt\Logs\Microsoft-Windows-CodeIntegrity%4Operational.evtx (Microsoft-Windows-CodeIntegrity/Operational), which contains events about code integrity check failures that could cause webview renderer process to fail to launch.
reg export HKCU\SOFTWARE\Microsoft\EdgeUpdate\ClientState EdgeRegistryUser.txtreg export HKLM\SOFTWARE\Microsoft\EdgeUpdate\ClientState EdgeRegistryMachine.txt /reg:32dir "c:\Program Files (x86)\Microsoft\EdgeWebView" /s > EdgeFiles.txtdir "c:\Program Files (x86)\Microsoft\EdgeCore" /s >> EdgeFiles.txtAnd share the files: EdgeRegistryUser.txt, EdgeRegistryMachine.txt and EdgeFiles.txt And the Edge installer logs if they exists:%systemroot%\Temp\msedge_installer.log%ProgramData%\Microsoft\EdgeUpdate\Log\MicrosoftEdgeUpdate.log%localappdata%\Temp\msedge_installer.log%localappdata%\Temp\MicrosoftEdgeUpdate.log
The msedge_installer and MicrosoftEdgeUpdate log files are getting added. Still left:
- [ ] reg export HKCU\SOFTWARE\Microsoft\EdgeUpdate\ClientState EdgeRegistryUser.txt reg export HKLM\SOFTWARE\Microsoft\EdgeUpdate\ClientState EdgeRegistryMachine.txt /reg:32
- [ ] dir "c:\Program Files (x86)\Microsoft\EdgeWebView" /s > EdgeFiles.txt dir "c:\Program Files (x86)\Microsoft\EdgeCore" /s >> EdgeFiles.txt
- [ ] The Watson bucket id are logged in event log. If possible, you should ask the customer to share the %SystemRoot%\System32\Winevt\Logs\Application.evtx file. The events can be viewed by Event Viewer (eventvwr.exe). The events to view are "Windows Logs/Application" events from "Application Error" and "Windows Error Reporting".
- [ ] Windows event logs are very useful source of information. The following events should be useful: %SystemRoot%\System32\Winevt\Logs\Application.evtx, which contains Watson info if crash happens. %SystemRoot%\System32\Winevt\Logs\Microsoft-Windows-CodeIntegrity%4Operational.evtx (Microsoft-Windows-CodeIntegrity/Operational), which contains events about code integrity check failures that could cause webview renderer process to fail to launch.