Clamtk and Clamav do not update automatically

[Lehmeiers]

I have a problem with clamav 0.103.1-1 and ClamTK 6.06-1.

I use it under Manjaro and I can't get an automatic update. Also, the update and the update times are not saved.

If I start the update manually, it works. When will this bug be fixed?

My system is :

inxi -Fxxxzo System: Kernel: 5.4.100-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.1 Desktop: Xfce 4.16.0 tk: Gtk 3.24.24 info: xfce4-panel wm: xfwm4 dm: LightDM 1.30.0 Distro: Manjaro Linux Machine: Type: Desktop System: Dell product: OptiPlex 360 v: N/A serial: Chassis: type: 6 serial: Mobo: Dell model: 0T656F v: A01 serial: BIOS: Dell v: A07 date: 06/18/2012 CPU: Info: Dual Core model: Pentium E5200 bits: 64 type: MCP arch: Penryn rev: 6 L2 cache: 2 MiB flags: lm nx pae sse sse2 sse3 ssse3 bogomips: 9979 Speed: 2178 MHz min/max: N/A Core speeds (MHz): 1: 2178 2: 1794 Graphics: Device-1: NVIDIA GT218 [GeForce 210] driver: nouveau v: kernel bus ID: 01:00.0 chip ID: 10de:0a65 class ID: 0300 Display: x11 server: X.Org 1.20.10 driver: loaded: nouveau unloaded: modesetting alternate: fbdev,nv,vesa resolution: 1680x1050~60Hz s-dpi: 96 OpenGL: renderer: NVA8 v: 3.3 Mesa 20.3.4 direct render: Yes Audio: Device-1: Intel NM10/ICH7 Family High Definition Audio vendor: Dell driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:27d8 class ID: 0403 Device-2: NVIDIA High Definition Audio driver: snd_hda_intel v: kernel bus ID: 01:00.1 chip ID: 10de:0be3 class ID: 0403 Device-3: Microsoft LifeCam HD-5000 type: USB driver: snd-usb-audio,uvcvideo bus ID: 2-1:2 chip ID: 045e:076d class ID: 0102 Sound Server: ALSA v: k5.4.100-1-MANJARO Network: Device-1: Broadcom NetLink BCM5784M Gigabit Ethernet PCIe vendor: Dell driver: tg3 v: 3.137 port: dc80 bus ID: 02:00.0 chip ID: 14e4:1698 class ID: 0200 IF: enp2s0 state: down mac: Device-2: Realtek RTL-8100/8101L/8139 PCI Fast Ethernet Adapter driver: 8139too v: 0.9.28 port: cc00 bus ID: 03:00.0 chip ID: 10ec:8139 class ID: 0200 IF: enp3s0 state: up speed: 100 Mbps duplex: full mac: Drives: Local Storage: total: 931.51 GiB used: 494.02 GiB (53.0%) ID-1: /dev/sda vendor: Samsung model: SSD 860 QVO 1TB size: 931.51 GiB speed: rotation: SSD serial: rev: 2B6Q scheme: MBR Partition: ID-1: / size: 287.37 GiB used: 39.78 GiB (13.8%) fs: ext4 dev: /dev/sda2 ID-2: /boot size: 975.9 MiB used: 184 MiB (18.9%) fs: ext4 dev: /dev/sda1 ID-3: /home size: 556.52 GiB used: 453.94 GiB (81.6%) fs: ext4 dev: /dev/sda3 Swap: ID-1: swap-1 type: partition size: 71.13 GiB used: 122.2 MiB (0.2%) priority: -2 dev: /dev/sda4 Unmounted: Message: No Unmounted partitions found. Sensors: System Temperatures: cpu: 41.0 C mobo: N/A gpu: nouveau temp: 42.0 C Fan Speeds (RPM): N/A Info: Processes: 157 Uptime: 4h 02m wakeups: 0 Memory: 3.78 GiB used: 1.98 GiB (52.3%) Init: systemd v: 247 Compilers: gcc: 10.2.0 clang: 11.1.0 Packages: pacman: 2031 Shell: Bash v: 5.1.0 running in: yakuake inxi: 3.3.01

[dave-theunsub]

Hi @Lehmeiers ,

Do you mean signature updates? If so, please update to version 6.09.

https://github.com/dave-theunsub/clamtk/releases/tag/v6.09

respectfully, Dave M

[Lehmeiers]

Thanks for the tip. I have written to the packer for Manjaro to see if he can provide this package in a timely manner, as it will certainly affect more users than just me.

Sincerely, R.Lehmeier

[dave-theunsub]

Hi @Lehmeiers ,

Thank you for reporting the issue and following up. Please keep us up to date and let us know if we can help.

respectfully, Dave M

[Lehmeiers]

I have to thank you and will report back whether it worked or not.

Sincerely, R.Lehmeier

[Lehmeiers]

So I am now using ClamTK 6.09-1 and Clamav 0.103.1-1 in Manjaro.

Unfortunately, the problem is still there. It does not update automatically. Also, the times of the update and the automatic scanning of the files are not saved (at least they are not displayed again when I have closed it once and opened it again).

If I do it manually, it works - but that is not the purpose of a scanner. It is supposed to do its work silently in the background and provide security.

Translated with www.DeepL.com/Translator (free version)

[dave-theunsub]

Hi @Lehmeiers ,

How are you updating manually?

Also, what is the output of grep Update ~/.clamtk/prefs?

respectfully, Dave M

[Lehmeiers]

I go via "Updates => Update" and then update by confirmation so that the process is initiated.

An automatic update via "Updates => Update wizard => My computer automatically receives updates" does not work. Although I set 00:30 under "Scheduler => Set the check time with a 24-hour clock" and set "Select a time at which your signatures should be updated ( 1 hour )".

Updates should be imported at 00:30 and the signatures updated every hour. And confirm these changes by closing.

When I go back to Planner after closing, everything is back to 0 and my entries are not visible.

Is the programme also updated under Manjaro, where the system updates normally go via the package management (Pamac / Octopi)?

I also assume that updates are made up if the computer was switched off at the time entered.

The terminal entry resulted in :

grep Update ~/.clamtk/prefs Update=single

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[dave-theunsub]

Hi @Lehmeiers ,

Sorry for the delay. Please try this: open the Scheduler, remove the scheduled update, and re-add it.

respectfully, Dave M

[Lehmeiers]

Hello! I have now times ClamTK completely uninstalled and the directory .clamtk also deleted and then reinstalled the whole thing. Unfortunately, is still not updated.

Here is a screenshot.

[dave-theunsub]

Hi @Lehmeiers ,

Did uninstalling clamtk change your crontab?

If you type crontab -l at the command line, it will list what you have scheduled. So, please remove the scan (not the program), re-add it, and see if that works. Sorry if I am not understanding.

respectfully,
Dave M

[Lehmeiers]

I deleted the cron file in the ~/.clamtk/ folder and restarted clamtk, but everything remained as it is. I changed the cron file from 30 0 * * * /usr/bin/clamscan ... to 30 45 * * * /usr/bin/clamscan ... but it is not taken into account.

When I type crontab -l I get : 30 0 * * * /usr/bin/clamscan --exclude-dir=/home/ralf/.clamtk/viruses --exclude-dir=smb4k --exclude-dir=/run/user/ralf/gvfs --exclude-dir=/home/ralf/.gvfs --exclude-dir=.thunderbird --exclude-dir=. mozilla-thunderbird --exclude-dir=.evolution --exclude-dir=Mail --exclude-dir=kmail -i -r /home/ralf --log="$HOME/.clamtk/history/$(date +%b-%d-%Y).log" 2>/dev/null # clamtk-scan

So updating the signatures doesn't work. Even if I let it run overnight ( 0:35 ? ).

I wonder what happens if it is switched off during the set time - is this done at the next start?

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[dave-theunsub]

Hi @Lehmeiers ,

No, I don't think it will run when switched back on. I have not tested that, though.

respectfully,
Dave M

[Lehmeiers]

Hi @Lehmeiers ,

No, I don't think it will run when switched back on. I have not tested that, though.

respectfully, Dave M

What else do I have to do to make it work?

[dave-theunsub]

Hi @Lehmeiers ,

See image: remove from the Scheduler, and re-add.

respectfully, Dave M

[Lehmeiers]

Ok, but I don't have a plus sign when updating the signatures (see red circle). Is it possible that this is why it does not work? How do I get the plus sign back?

[Lehmeiers]

After uninstalling Clamtk and deleting the Clamtk directory in my home folder, I get the following output :

crontab -l

35 0 * * * /usr/bin/clamscan --exclude-dir=/home/ralf/.clamtk/viruses --exclude-dir=smb4k --exclude-dir=/run/user/ralf/gvfs --exclude-dir=/home/ralf/.gvfs --exclude-dir=.thunderbird --exclude-dir=.mozilla-thunderbird --exclude-dir=.evolution --exclude-dir=Mail --exclude-dir=kmail -i -r /home/ralf --log="$HOME/.clamtk/history/$(date +%b-%d-%Y).log" 2>/dev/null # clamtk-scan

The way I see it, it's the missing button (for whatever reason it's missing). So it seems that the signatures are not updated, even if Clamtk tells me that updates are available.

How do I get it back - or does that not help to get the automatic update going?

[dave-theunsub]

Hi @Lehmeiers ,

Ok, from the command line, do this:

crontab -r

This will delete your scheduled entries.

Now go to the Scheduler and try to re-add.

respectfully, Dave M

[Lehmeiers]

It's still the same problem and the plus sign to add the signature update is still missing.

[dave-theunsub]

Hi @Lehmeiers ,

This is weird! I'm going to play around and see if I can duplicate this. I haven't been able to yet, but I'll try again. This one is hard to figure out. Thank you for being patient and testing things to help diagnose.

respectfully, Dave M

[Lehmeiers]

But always happy to. If you still need data on the system or something, just get in touch. I also want it to work and am glad that the error is not ignored or put on the back burner.

I have Clamtk 6.0.9 from the official Manjaro repositories.

[dave-theunsub]

Hi @Lehmeiers ,

I have good news and bad news. The good news is that I can duplicate the issue now, so I can work on debugging/fixing without posting back a million times. The bad news is... there's an issue. Not sure how or why... there are no error messages.

I'll post back when I have something.

respectfully,
Dave M

[Lehmeiers]

Thanks for the feedback. It is nice that you can now reproduce the error, then perhaps there will soon be a solution and nothing will stand in the way of using Clamtk.

I wish you good luck with the troubleshooting and a big thank you for taking care of the error, even on Easter.

Yours sincerely, R.Lehmeier

[dave-theunsub]

Hi @Lehmeiers ,

Sorry, one more question, and no obligation to answer on Easter, either. Can you tell me if you have the file "freshclam.conf" in your .clamtk directory?

ls ~/.clamtk/db

I think I figured it out. We have to specify the freshclam.conf location. So for me, I'd type:

/usr/bin/freshclam --config-file=/home/dave/.clamtk/db/freshclam.conf --datadir=/home/dave/.clamtk/db --log=/home/dave/.clamtk/db/freshclam.log

and then it seems to work.

respectfully, Dave M

[Lehmeiers]

Great that you found the error. But where do I have to enter like /usr/bin/freshclam --config-file=/home/dave/.clamtk/db/freshclam.conf --datadir=/home/dave/.clamtk/db --log=/home/dave/.clamtk/db/freshclam.log ?

[dave-theunsub]

Hi @Lehmeiers ,

I'll do that part for you. Can you tell me the output of this:

ls -l ~/.clamtk/db

respectfully,
Dave M

[Lehmeiers]

Ok I did it ( you should also enter your own name if your name is not Dave. ;-) ) .

When I type ls -l ~/.clamtk/db I get :

total 218540 -rw-r--r-- 1 ralf ralf 293670 4 Apr 21:16 bytecode.cvd -rw-r--r-- 1 ralf ralf 105614180 4 Apr 21:13 daily.cvd -rw-r--r-- 1 ralf ralf 63 3 Apr 12:35 freshclam.conf -rw-r----- 1 ralf ralf 928 4 Apr 21:16 freshclam.log -rw-r--r-- 1 ralf ralf 117859675 4 Apr 21:16 main.cvd

Hopefully the signatures will be updated now. Even though I couldn't enter a time yet, because the corresponding plus sign is missing.

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[dave-theunsub]

Hi @Lehmeiers ,

Excellent. So this should work:

/usr/bin/freshclam --config-file=/home/ralf/.clamtk/db/freshclam.conf --datadir=/home/ralf/.clamtk/db --log=/home/ralf/.clamtk/db/freshclam.log

This is the command clamtk will run. It seems to work for me. So if it works for you, I can release a new version with this fix.

respectfully,
Dave M

[Lehmeiers]

Yes, it worked, but it still lacks the plus sign so I can set times when the signatures are updated. Or is this always done when there is no time set ?

[dave-theunsub]

Hi @Lehmeiers ,

Now that part I can't explain. It is there for the scanning, so it should be there for the signature updates.

Here's something we can try:

1. Download the attached zip
2. From the command line, type unzip clamtk-6.11.zip
3. type cd clamtk-6.11
4. type ./clamtk
5. now go to the Scheduler, and see if the + is there.

I want to see if it's a packaging problem, or if it's something else. Although it says 6.11, it's actually just 6.10.

respectfully,
Dave M clamtk-6.11.zip

[Lehmeiers]

I downloaded and unzipped the file and then went into the unzipped directory clamtk-6.11 and started with ./clamtk. The old problem came up again - the plus sign is missing.