Forge Role Definitions and User Scenarios

[plombardi89]

Last week @rhs and I spent some time trying to come up with the various user roles that Forge might be of interest to and the user scenarios that Forge functionality currently serves or in the future should serves.

Roles

These are not necessarily a single person. A person may inherit multiple of these, for example, a software engineer might be both an Operator and Developer.

Operator

Expectation: Person who gets paged / notified first and is the first to handle the alert.

Developer

Expectation: Build new product features or fix known product defects.

Platform

Expectation: Build tooling to optimize product development and operational lifecycle.

Manager

Unify operator, developer and platform role goals.

Scenarios

When wearing the Platform Engineer hat:

• How can I modify the manifest before apply so I can override certain settings set by the developer for safety or stability reasons.
• How can I share best practices for projects in my organization?
• How can I validate manifests before they are applied to the Kubernetes cluster to ensure compliance with various things.
• How can I ensure I am always deploying "stable" well-tested things that do not have drift between test and promotion to stable.

When wearing the Operator hat:

When wearing the Developer hat:

When wearing the Manager hat: