Stream stopping after few hours

[rahtechonline]

Hi,

Facing a very strange bug, in a location, we have installed 2 cameras and we are streaming both the camera. One camera is working perfectly fine, but the other camera stream gets stopped after 6-7 hours, when we disconnect and connect again, it starts working again for 6 to 7 hours and then again it stops working.

I am attaching the process report of that stream, pls look into the same, let me know, how could we solve this.

report060923.txt

[svenerbeck]

Dear @rahtechonline

Thank you for reaching out and providing a detailed description of your issue. I've thoroughly reviewed the report "report060923.txt" that you provided.

Within the report, I noticed the following rtsp-timeout entry:

[
"1693997108",
"rtsp://[anonymized] Connection timed out"
],
This suggests that the camera might be experiencing connectivity issues.

From the data provided, something needs to be fixed with the Restreamer. The fact that one camera operates without hindrance while the other displays intermittent behavior suggests the problem might be inherent to that specific camera or its configuration.

Please confirm if both cameras have the same make and model and share identical configurations. Verifying this is essential, as consistent settings can help pinpoint potential configuration discrepancies that could be the root of the problem.

Further, I recommend reviewing the error logs specifically for the camera. Such logs offer insights into recurrent issues or anomalies that lead to these interruptions.

Lastly, ensuring that the camera's connectivity remains stable and that no intermittent network disruptions might affect its functionality is vital.

I am committed to assisting you in resolving this issue promptly.

Cheerio, Sven