Chromecast issue

[dieuwert94]

I have set everything up, and also checked the player option to enable chromecast. But unfortunately I do not see a chromecast button appear. Also embedding on the website, I don't see a video player appear

[svenerbeck]

Hello @dieuwert94

We only process tickets with error logs. It is necessary, especially in your case, to see the error. Here you can see how to get the log file: https://www.youtube.com/watch?v=mZMGrweFCsM — Thank you for your understanding.

Cheerio, Sven

[ioppermann]

@dieuwert94 You have to make sure that you use the Google Chrome browser to load the player (or the website the player is embedded in). Chromecast works only with that browser.

[badincite]

The website has to be https with a good certificate.

[Bluscream]

So many requirements for this to work... There should really just be a note/tooltip listing them