restreamer
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datarhei
Uploading a logo
I am trying to upload a png logo in the video stream, the logo file gets uploaded in the server within the camera channel folder, but in the config.js, it does not get added.
I click on the Player edit button, goes to the Logo tab, clicks on the upload button, select the png logo and open the windows dialog box. This uploads the logo file in the camera channel folder. When I click on the Save button, the loader keeps on rotating and does not add the logo on the video.
When I manually add the logo url in the config.js, it works fine.
Kindly let me know, how to get it uploaded and straight away it gets added into the camera stream.
Hello @rahtechonline We only work on tickets with error logs to help efficiently. Here you can see how to get the log file: https://www.youtube.com/watch?v=mZMGrweFCsM - Thank you for your understanding.
Cheerio Sven
Please find the attached log file.
Also, would like to know, is there any way to reduce the size of the logo
Hello @rahtechonline,
Thank you for your patience and for providing the log file. Upon thorough review, we have identified a bug in our user interface that causes the behavior you described.
We sincerely appreciate your feedback and apologize for any inconvenience this has caused. Please be assured that our development team is already working on rectifying this issue as swiftly as possible.
Regarding your query about reducing the size of the logo, At the present moment, this needs to be done manually by adjusting the logo file before uploading. However, we've taken note of your suggestion and will consider implementing a feature to change the size directly within our UI.
Thank you for your understanding and support.
Cheerio, Sven
@rahtechonline
The logo file is immediatley uploaded and the config.js gets updated accordingly when you press the Save button.
A previous version of the logo and the config.js might be still in the cache of the browser. These files have a default cache TTL of 5 minutes.
