Stream stops and restarts after a few seconds

[behappiness]

Describe the bug After streaming for more than 4 hours, one of our output streams (Twitch) stopped for a few seconds and then restarted. We were pushing 15000Mbit/s to the server, the outputs: Youtube - passthrough, Twitch - 6500Mbit/s (medium preset). The cpu was at 50% pretty much all the time.

To Reproduce We were having these kind of issues from time to time, the stream stops for a few seconds after streaming for long hours and then restarts, not sure how we can reproduce the problem.

Expected behavior The stream shouldn't stop because this way we lose a fair amount of viewers on every disconnect.

Log Full log ts=2023-02-20T20:37:44Z level=INFO component="Process" msg="Scheduling restart in 1m0s" id="restreamer-ui:ingest:585a2a36-4db0-4a80-9d7f-4d51e026c2d3_snapshot" ts=2023-02-20T20:38:44Z level=INFO component="Process" msg="Starting" id="restreamer-ui:ingest:585a2a36-4db0-4a80-9d7f-4d51e026c2d3_snapshot" ts=2023-02-20T20:38:44Z level=INFO component="Process" msg="Started" id="restreamer-ui:ingest:585a2a36-4db0-4a80-9d7f-4d51e026c2d3_snapshot" ts=2023-02-20T20:38:45Z level=INFO component="Process" msg="Stopped" id="restreamer-ui:ingest:585a2a36-4db0-4a80-9d7f-4d51e026c2d3_snapshot" ts=2023-02-20T20:38:45Z level=INFO component="Process" msg="Scheduling restart in 1m0s" id="restreamer-ui:ingest:585a2a36-4db0-4a80-9d7f-4d51e026c2d3_snapshot" ts=2023-02-20T20:39:45Z level=INFO component="Process" msg="Starting" id="restreamer-ui:ingest:585a2a36-4db0-4a80-9d7f-4d51e026c2d3_snapshot" ts=2023-02-20T20:39:45Z level=INFO component="Process" msg="Started" id="restreamer-ui:ingest:585a2a36-4db0-4a80-9d7f-4d51e026c2d3_snapshot" ts=2023-02-20T20:39:45Z level=INFO component="Process" msg="Stopped" id="restreamer-ui:ingest:585a2a36-4db0-4a80-9d7f-4d51e026c2d3_snapshot" ts=2023-02-20T20:39:45Z level=INFO component="Process" msg="Scheduling restart in 1m0s" id="restreamer-ui:ingest:585a2a36-4db0-4a80-9d7f-4d51e026c2d3_snapshot" ts=2023-02-20T20:40:37Z level=INFO component="Process" msg="Stopped" id="restreamer-ui:egress:twitch:ff4de271-a162-4d89-9d45-e1d4601be49f" ts=2023-02-20T20:40:37Z level=INFO component="Process" msg="Scheduling restart in 15s" id="restreamer-ui:egress:twitch:ff4de271-a162-4d89-9d45-e1d4601be49f" ts=2023-02-20T20:40:38Z level=INFO component="RTMP/S" action="STOP" address=":1935" client="127.0.0.1:44104" path="/585a2a36-4db0-4a80-9d7f-4d51e026c2d3.stream" who="PLAY" ts=2023-02-20T20:40:45Z level=INFO component="Process" msg="Starting" id="restreamer-ui:ingest:585a2a36-4db0-4a80-9d7f-4d51e026c2d3_snapshot" ts=2023-02-20T20:40:45Z level=INFO component="Process" msg="Started" id="restreamer-ui:ingest:585a2a36-4db0-4a80-9d7f-4d51e026c2d3_snapshot" ts=2023-02-20T20:40:45Z level=INFO component="Process" msg="Stopped" id="restreamer-ui:ingest:585a2a36-4db0-4a80-9d7f-4d51e026c2d3_snapshot" ts=2023-02-20T20:40:45Z level=INFO component="Process" msg="Scheduling restart in 1m0s" id="restreamer-ui:ingest:585a2a36-4db0-4a80-9d7f-4d51e026c2d3_snapshot" ts=2023-02-20T20:40:52Z level=INFO component="Process" msg="Starting" id="restreamer-ui:egress:twitch:ff4de271-a162-4d89-9d45-e1d4601be49f" ts=2023-02-20T20:40:52Z level=INFO component="Process" msg="Started" id="restreamer-ui:egress:twitch:ff4de271-a162-4d89-9d45-e1d4601be49f" ts=2023-02-20T20:40:53Z level=INFO component="RTMP/S" action="START" address=":1935" client="127.0.0.1:34238" path="/585a2a36-4db0-4a80-9d7f-4d51e026c2d3.stream" who="PLAY" ts=2023-02-20T20:41:45Z level=INFO component="Process" msg="Starting" id="restreamer-ui:ingest:585a2a36-4db0-4a80-9d7f-4d51e026c2d3_snapshot" ts=2023-02-20T20:41:45Z level=INFO component="Process" msg="Started" id="restreamer-ui:ingest:585a2a36-4db0-4a80-9d7f-4d51e026c2d3_snapshot" ts=2023-02-20T20:41:45Z level=INFO component="Process" msg="Stopped" id="restreamer-ui:ingest:585a2a36-4db0-4a80-9d7f-4d51e026c2d3_snapshot" ts=2023-02-20T20:41:45Z level=INFO component="Process" msg="Scheduling restart in 1m0s" id="restreamer-ui:ingest:585a2a36-4db0-4a80-9d7f-4d51e026c2d3_snapshot" ts=2023-02-20T20:42:19Z level=INFO component="Session" msg="Closed" extra="[10.20.1.0] Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36" id="RyfnFbt9S4K3trAgn5ZwpC" location="/memfs/585a2a36-4db0-4a80-9d7f-4d51e026c2d3_output_0.m3u8" peer="10.20.1.31" reference="585a2a36-4db0-4a80-9d7f-4d51e026c2d3_output_0" rx_bitrate_kbit=0 rx_bytes=0 rx_maxbitrate_kbit=0 tx_bitrate_kbit=0 tx_bytes=316182386 tx_maxbitrate_kbit=41038.453125 type="hls" ts=2023-02-20T20:42:45Z level=INFO component="Process" msg="Starting" id="restreamer-ui:ingest:585a2a36-4db0-4a80-9d7f-4d51e026c2d3_snapshot" ts=2023-02-20T20:42:45Z level=INFO component="Process" msg="Started" id="restreamer-ui:ingest:585a2a36-4db0-4a80-9d7f-4d51e026c2d3_snapshot" ts=2023-02-20T20:42:45Z level=INFO component="Process" msg="Stopped" id="restreamer-ui:ingest:585a2a36-4db0-4a80-9d7f-4d51e026c2d3_snapshot" ts=2023-02-20T20:42:45Z level=INFO component="Process" msg="Scheduling restart in 1m0s" id="restreamer-ui:ingest:585a2a36-4db0-4a80-9d7f-4d51e026c2d3_snapshot" ts=2023-02-20T20:43:35Z level=INFO component="Session" msg="Active" extra="[10.20.1.0] Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36" id="eCyTbHPYXZSrpRVmBmPya6" location="/memfs/585a2a36-4db0-4a80-9d7f-4d51e026c2d3_output_0.m3u8" peer="10.20.1.31" reference="585a2a36-4db0-4a80-9d7f-4d51e026c2d3_output_0" type="hls" ts=2023-02-20T20:43:45Z level=INFO component="Process" msg="Starting" id="restreamer-ui:ingest:585a2a36-4db0-4a80-9d7f-4d51e026c2d3_snapshot" ts=2023-02-20T20:43:45Z level=INFO component="Process" msg="Started" id="restreamer-ui:ingest:585a2a36-4db0-4a80-9d7f-4d51e026c2d3_snapshot" ts=2023-02-20T20:43:46Z level=INFO component="Process" msg="Stopped" id="restreamer-ui:ingest:585a2a36-4db0-4a80-9d7f-4d51e026c2d3_snapshot"

Desktop:

• OS: Ubuntu 20.04 - Docker

Business inquiries

We would like this issue resolved as we use this software in e-sports live streams. We will get in touch in a few days to discuss some improvements and bug fixes.

[jstabenow]

Hey @behappiness Please attach the required process reports. After that, we will take a closer look.

Many thanks.

[behappiness]

Hi,

Here's the file: report.txt

Thank you for the fast response.

[jstabenow]

I need a report from a running process to see more about the stream properties. Then we will do a load test.

[behappiness]

We've put it up for an hour or so. 1hr_streaming_report.txt

I appreciate your help with this.

[jstabenow]

Perfect, thanks. I'll test it this weekend.

[jstabenow]

Hey @behappiness I have not found any bugs so far. My streams have been running stable at 16 Mbit for weeks.

Has the bug reappeared? If so, we need a demo stream to analyze.

[behappiness]

Hi, Sorry for the late reply. Yes we encountered the problem again, our twitch channel was offline for 10-15 seconds, here are the logs that you asked for. This is was downloaded right after the problem. (The settings stayed the same as before.)

The first half of the stopped stream: https://www.twitch.tv/videos/1769772438?filter=archives&sort=time The second half: https://www.twitch.tv/videos/1770030594?filter=archives&sort=time

2023_03_19_log_core.log 2023_03_19_report.txt

[behappiness]

Hi, We had another issue, this time the stream stopped 6 times, in just a few minutes.

Here are the files: report_0327.txt core_0327.log docker-compose.txt