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Published 20 hours ago • verified publisher icon datarhei

Can't use let's encrypt

Open Kdcius opened this issue 3 years ago • 6 comments
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Hello there. I'm trying to access restreamer via https so I've configured the let's encrypt option in the restreamer admin page. I've pointed it to my domain name and opened the needed ports in the host firewall. I'm using port 8080 for https (accessed via 9020) and port 8181 for https (accessed via 443). I can't figure out what is going wrong, I tried with other hosts and other clients nothing seems to work properly. The host is running ubuntu and using the latest version of both docker and restreamer. Tell me if there is any missing informations. I'll be grateful for any support. Thanks.

Kdcius avatar Jun 20 '22 14:06 Kdcius

Do you see in the logs any error messages regarding Let's Encrypt? You'll find the logs in the settings with "Expert mode" enabled (see: https://docs.datarhei.com/restreamer/knowledge-base/manual/system-settings/logging).

ioppermann avatar Jun 20 '22 16:06 ioppermann

Thanks for answering. I've double checked in the logs and can't see anything about let's encrypt or https or anything related. I tried to connect to the https port to see if any new line showed off but nothing.

Kdcius avatar Jun 21 '22 10:06 Kdcius

Did you actually enable HTTPS according to our guide? https://docs.datarhei.com/restreamer/knowledge-base/user-guides/how-can-i-use-https-with-lets-encrypt

ioppermann avatar Jun 22 '22 08:06 ioppermann

Yes It's turned on and configured as shown in the guide.

Kdcius avatar Jun 23 '22 15:06 Kdcius

Any idea of what could have gone wrong ?

Kdcius avatar Jul 04 '22 07:07 Kdcius

@Kdcius please describe exactly what you have configured. Including routing (Internet > Router > PC > Docker Port:Port). Thanks.

jstabenow avatar Jul 11 '22 17:07 jstabenow

Hi @Kdcius We are closing your issue https://github.com/datarhei/restreamer/issues/372.

This may be due to the following reasons:

  • Problem/inquiry has been solved
  • The ticket remained unanswered by you for a more extended time
  • The problem was explained and handled in another ticket

You can reopen this ticket at any time!

Please do not open related tickets twice. Always answer/ask in the original issue with the same problem.

Your datarhei team //Sven

svenerbeck avatar Oct 17 '22 15:10 svenerbeck