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TypeError: Cannot read properties of undefined (reading 'destroyEditor') Please click the 'Reset Application' button to restore the application's state.If the error persists, please contact us.We apologize for any inconvenience this may have caused.

Open iicedream opened this issue 8 months ago • 1 comments

TypeError: Cannot read properties of undefined (reading 'destroyEditor') Please click the 'Reset Application' button to restore the application's state.If the error persists, please contact us.We apologize for any inconvenience this may have caused.

出具报告进行模板编辑和导入,均报上述错误,请问原因

iicedream avatar Apr 09 '25 10:04 iicedream

估计是Onlyoffice的配置有问题,可以再确认一下部署和配置过程。 另外还有这个排查方法:

Image

wisdomqin avatar Apr 14 '25 03:04 wisdomqin

排查一下office服务是否正常启动,检查系统配置是否正确配置了office服务的地址,建议您毕昇升级到最新版本

鉴于此 Issue 已长时间未收到进一步反馈,为避免积压,我将先对其进行关闭处理。后续若仍有相关疑问或需补充沟通,欢迎随时重新发起 Issue 或留言,我们会及时跟进。

dolphin0618 avatar Nov 07 '25 04:11 dolphin0618