Data Sync User
Data Sync User
➤ Gustavo Aguilera commented: Juan Zapata
➤ Betty Fleming commented: Not 2.15 blocker
➤ Betty Fleming commented: Santiago Andrigo can you add a priority?
➤ Santiago Andrigo commented: Marking this as Medium as it’s quite central to the service but it’s support low which makes me think this is some corner case setup.
➤ Juan Zapata commented: [^mozillavpn-2023-6-10-1.txt] Issue still occurring on V 2.15. Attaching fresh logs for review
➤ Naomi Kirby commented: It seems that the error happening here is that the Wireguard tunnel process (not the tunnel broker) is refusing to start, which results in an error...
➤ Juan Zapata commented: [^mozillavpn-2023-7-7_1-3.txt] Attaching another set of logs with a different user experiencing same issue. Logs show the same error with Wireguard Debug: The tunnel service exited with...
➤ Juan Zapata commented: attaching Logs from original user. Issue persists after updating to 2.16 [^mozillavpn-2023-8-8-1.txt]
➤ Juan Zapata commented: issue with original user is still ongoing with 2.17. Attaching new set of logs [^mozillavpn-2023-9-28(1).log]
➤ Juan Zapata commented: [^mozillavpn-2023-11-20(1).log] Attaching fresh logs with issue still persisting on 2.18