Jakob Ackermann

Hello, Missing chunks indicate data-loss and as a result, some of your projects will have broken project histories. Using a backup to restore these files is a good first step....

Hello, We've upgraded pdf.js earlier this year. Do you still see blurry renderings? Can you reproduce the issue on Overleaf.com? As @zihaooo suggested, turning off browser zoom can help. Greetings,...

Hello, I'm afraid we cannot offer LaTeX help for specific templates or packages in Overleaf Community Edition. Our Server Pro offering provides you with access to the same optimized LaTeX...

Hello, Thanks for raising this issue. As @Musicminion pointed out, the source is now at [`services/clsi`](https://github.com/overleaf/overleaf/tree/main/services/clsi) inside this monorepo. The service is include in Overleaf Community Edition and [Server Pro](https://www.overleaf.com/for/enterprises),...

Hello, Installing `scheme-full` should be possible in the latest Server Pro 5.1 release again. Greetings, Jakob

Hello, Thank you for getting in touch regarding compile timeouts. I'm afraid we do not enforce compile timeouts in Overleaf Community Edition. Compile timeouts can be enforced using our Sandboxed...

Hello, Thanks for the suggestion. We've build the new Overleaf Source and Visual editor using CodeMirror 6 and you can read more about it [on our blog](https://www.overleaf.com/blog/towards-the-future-a-new-source-editor). A large number...

Hello, The latest releases of Overleaf Community Edition and [Server Pro](https://www.overleaf.com/for/enterprises) (5.1.1) include `bibtex` for in-container compiles. Additonal packages can be installed using `tlmgr`. Our Server Pro offering sports the...

Hello, The [Overleaf Toolkit](https://github.com/overleaf/toolkit) is our recommended method for deploying Overleaf Community Edition and [Server Pro](https://www.overleaf.com/for/enterprises) now. It will automatically create the MongoDB replica set for you. We've also prepared...

Hello, Thanks for raising this ticket. I'm afraid configuring Azures firewall is not something we can provide support for. You could try reaching out to Azure support. Greetings, Jakob